Bereavement Fare Policy
To take advantage of the Bereavement Fare, please message us or call us at 800-221-1212 to connect with a representative.
Please note, Bereavement Fares cannot be purchased on delta.com.
The following restrictions apply:
- Tickets under the Bereavement Fare Policy are subject to availability at time of booking
- Our Bereavement Fare Policy provides flexibility to the outbound and / or return portion of your trip by waiving service fees; however, fare differences may still apply
- Lower promotional fares may be available on delta.com or through Delta Reservations and may serve as a better option in some markets or circumstances
- Additional guidelines and restrictions apply
You may also visit Delta Cares™ for information on professional services that may assist you in a time of need.
This program offers flexibility and discounted fares for SkyMiles® Members needing to travel due to the death of an Immediate Family member (defined below). If you are not currently a SkyMiles Member you may enroll now.
Required Documentation
The following information is required so that you can purchase a ticket under the Bereavement Policy:
- Deceased person’s name
- Customer's relationship to the deceased
- Name and phone number of funeral home, hospital, or hospice
- Name of doctor (if applicable)
Children will be ticketed at the same fare as an adult under the Bereavement Fare Policy or applicable child's fare, whichever is lower.
Infants or children under 2 years of age can travel on the lap of an adult for free within the U.S., or at a reduced fare for international travel (maximum of 2 infants per adult for all travel). Infants must be accompanied by an adult on all flights. Review more details on the Infant Air Travel page.
Reservations must be ticketed immediately. Tickets must be purchased with travel commencing within seven days of the death or imminent death of the immediate family member. Required documentation is subject to verification.
- Ticketing penalties are waived, however, fare differences may still apply
- International tickets are subject to additional restrictions
- Refunds are permitted only on unrestricted bereavement tickets
Domestic tickets must be purchased — and travel must start — within seven days of the death or imminent death of the immediate family member. Required documentation is subject to verification.
Upgrades
Medallion Complimentary Upgrades and Complimentary Companion Upgrades are permitted on domestic and international bereavement fares and are subject to the applicable terms and conditions of Complimentary Upgrades. Mileage Upgrade Awards and Upgrade Certificates may only be used to upgrade on domestic bereavement fares. Contact Delta Reservations for more details.
Availability and Restrictions
Note that tickets sold under Delta’s Bereavement policy are only available on Delta marketed/Delta operated and Delta Connection® flights. Other lower, more restrictive fares may be available here on delta.com. Additional restrictions may apply.
Baggage Fees
Standard baggage fees apply and are the responsibility of the passenger.