UPGRADE CERTIFICATES
Global Upgrades and Regional Upgrades are available as Choice Benefits selections.
Global Upgrade Certificates: provide upgrades on international and domestic trips.
Regional Upgrade Certificates: provide upgrades on domestic flights and select flights to destinations in Canada, the Caribbean and Mexico.
Diamond Medallion Members may choose any of the following three options: four (4) Global Upgrades; eight (8) Regional Upgrades; or two (2) Global Upgrades and four (4) Regional Upgrades.
Platinum Medallion Members may choose four (4) Regional Upgrades.
USING YOUR UPGRADE CERTIFICATES
CALL DELTA RESERVATIONS...
Dial 1-800-323-2323 and be ready to provide your Certificate number, which can be found in My Wallet.
AND WAIT FOR A CONFIRMATION.
Your upgrade will be confirmed if one is available. Otherwise, you can request to be added to the upgrade waitlist for your flight.
GET THE MOST OUT OF YOUR UPGRADE CERTIFICATES
THE CERTIFICATE GUIDE:
Searching For A Seat Upgrade?
Upgrade availability isn’t always better in advance, and the seat map availability does not necessarily match upgrade availability. This means open seats in the seat map are not always eligible for upgrades, as they might still be available for purchase.
On The Waitlist?
While it’s possible for upgrade requests on the waitlist to be cleared before you get to the gate, it is more likely that they will be cleared at the gate prior to departure. If your Certificate does not clear, it will be automatically reissued to your account. Learn more about Waitlisting.
Wondering About A Date Or Destination?
Due to extremely high demand, fewer upgrades are typically available during peak days and times, such as holiday travel, in certain markets with very long flight times including Sydney, Tel Aviv, and Johannesburg.
ADDITIONAL RULES:
Finding Flights
Upgrade Certificates can be used on any Delta-operated flight and select partner-operated flights.
Traveling Together
You can use an additional Upgrade Certificate for one travel companion on the same reservation.
Enjoying Priority
Upgrade Certificates receive higher priority than Medallion Complimentary Upgrade requests and clear off the waitlist in order of Medallion Tier, then by the day and time your request was added to the waitlist.
Ticket Eligibility
Upgrade Certificates cannot be used for Award Travel or tickets booked in Basic Economy (E).
Redemption Period
Upgrade Certificates expire a year after they are selected. Certificates must be used on flights flown within the 12-month period—otherwise, the Certificates will expire.
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Upgrade Certificates Medallion Complimentary Upgrades
Regional Upgrades
Global Upgrades
Mileage Upgrade Awards*
U.S. 48
Between Hawaii and LAS, LAX, SEA, SFO, or SLC
Between Hawaii and all other nonstop domestic destinations
Between JFK and LAX or SFO
Between DCA and LAX
Between BOS and SFO
Alaska, Canada, Mexico,
Caribbean, Bermuda
Central America
(Excludes Delta One® and Delta Premium Select)
(Excludes Delta One and Delta Premium Select)
Northern South America
(Excludes Delta One and Delta Premium Select)
(Excludes Delta One and Delta Premium Select)
Southern South America
Trans-Atlantisch
Vluchten over de Stille Oceaan
Intra-Asia Oceania
*Mileage Upgrade Awards fare class restrictions vary by region.
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CABIN
REGIONAL UPGRADES
GLOBAL UPGRADES
Delta One
(Only eligible on nonstop flights between JFK-LAX, JFK-SFO, DCA-LAX, and BOS-SFO)
Delta Premium Select
First Class
Delta Comfort+®
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No availability in your preferred cabin when booking your upgrade? Get on the waitlist to ensure your upgrade clears if seats become available.
Here is how it works:
- Call Delta Reservations to book your upgrade – 1-800-323-2323 in the U.S. View worldwide phone numbers.
- If there is currently no upgrade availability for your flight, request to be put on a waitlist.
- Open seats in the seat map do not necessarily mean they are available for upgrades (they might still be available for purchase) so keep in mind that seat map availability does not necessarily match upgrade availability.
- If a seat becomes available in the cabin you are waitlisted for, your upgrade will clear automatically.
- One Upgrade Certificate can put you on a single waitlist or multiple waitlists – from a specific cabin on a particular flight to multiple cabins on multiple flights. But, your upgrade will only clear off of ONE waitlist and will be based on the FIRST seat that becomes available across all of the waitlists the Certificate is listed on.
- For example, if you are waitlisted on DTW-NRT and also JFK-LAX with one certificate, if a seat becomes available on the DTW-NRT flight you will be upgraded on that flight and you will no longer be waitlisted on the JFK-LAX flight as the certificate has been used.
- Or, if you are waitlisted for both Delta One and Delta Premium Select on your DTW-NRT flight, if a seat in Delta Premium Select becomes available first, you will be upgraded to Delta Premium Select and you will no longer be waitlisted for Delta One as the certificate has been used.
- For example, if you are waitlisted on DTW-NRT and also JFK-LAX with one certificate, if a seat becomes available on the DTW-NRT flight you will be upgraded on that flight and you will no longer be waitlisted on the JFK-LAX flight as the certificate has been used.
- Once your upgrade clears off the waitlist, your certificate will be considered used.
- If no seats become available before departure, your certificate will be returned to your account for you to use on a later flight.
Waitlist Options:
Use this chart to understand your different options for being added to the waitlist depending on the cabins available and the number of certificates you have. This is meant to be a general guide, and your options may have to adjust if, for example, you’re traveling with a companion, which would require another certificate.Number of Upgrade Certificates in your account:
Situation:
1 Upgrade Certificate
At least 2 Upgrade Certificates
No current upgrade availability in Delta One/First Class but there are seats available in Delta Premium Select/Delta Comfort+
You can choose one of these two options:
- Upgrade to Delta Premium Select/Delta Comfort+ immediately
- Get put on the waitlist for Delta One/First Class
You can choose one of these three options:
- Upgrade to Delta Premium Select/Delta Comfort+ immediately
- Get put on the waitlist for Delta One/First Class
- Use 1 certificate to clear into Delta Premium Select/Delta Comfort+ immediately and use a second certificate to waitlist for Delta One/First Class
No current upgrade availability in Delta One/First Class or Delta Premium Select/Delta Comfort+
You can choose one of these three options:
- Get put on the waitlist for Delta One/First Class only
- Get put on the waitlist for Delta Premium Select/Delta Comfort+ only
- Use your one certificate to get put on the waitlist for both Delta One/First Class and Delta Premium Select/Delta Comfort+ to increase your chances of receiving an upgrade - if one of the cabins clears, regardless of which one, your certificate is considered used.
You can choose one of these four options:
- Get put on the waitlist for Delta One/First Class only
- Get put on the waitlist for Delta Premium Select/Delta Comfort+ only
- Use one certificate to get put on the waitlist for both Delta One/First Class and Delta Premium Select/Delta Comfort+ to increase your chances of receiving an upgrade - if one of the cabins clears, regardless of which one, your certificate is considered used.
- Use two certificates -- one to waitlist for Delta One/First Class and another to waitlist for Delta Premium Select/Delta Comfort+. If a Delta Premium Select/Delta Comfort+ seat becomes available first, you will still be on the waitlist for Delta One/First Class.
- Call Delta Reservations to book your upgrade – 1-800-323-2323 in the U.S. View worldwide phone numbers.
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- May be redeemed for the named Medallion Member and up to one travel companion in the same reservation. The named Member and the companion will each require a separate certificate.
- Certificates are flexible — they can be used to upgrade directly from Main Cabin to either Delta Comfort+, First Class, Delta Premium Select or Delta One. Or they can be used to upgrade from Delta Comfort+ to either First Class, or Delta One. Or they can be used to upgrade from Delta Premium Select to Delta One.
- Once an upgrade clears however, the certificate is considered used and a different certificate would be required to upgrade again, even to move to a different cabin on the same flight.
- Valid for a one way upgrade on Delta and certain Delta Connection® carrier operated flights.
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- Valid for use systemwide on published fares booked in P, A, G, W, Y, B, M, H, Q, K, L, U, T, X or V class.
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- Medallion Member must contact Delta to book the upgrade reservation.
- Seats are subject to availability and may not be available on all flights or in all markets.
- Waitlist for the upgrade is permitted and must be requested in advance.
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- If a Medallion Member and companion (if applicable) do not clear the waitlist prior to departure, they will be automatically added to the airport standby list at time of check-in and will be cleared at the gate if space is available.
- Waitlist or upgrade requests should be made prior to check in and at least three hours prior to departure by contacting the Diamond Medallion line. 24 hours prior to departure is recommended.
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- Medallion Member must contact Delta to book the upgrade reservation.
- Seats are subject to availability and may not be available on all flights or in all markets.
- Waitlist and standby not permitted.
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- Valid on Delta-marketed, KLM-operated flights for use globally on published Main Cabin fares booked in Y, B, M, H, Q, K, L, U, T, X or V class to Business Class.
- Valid on all KLM-marketed, KLM-operated flights from published Main Cabin fares in Y, B, or M class to Business Class.
- Global Upgrades on KLM flights must be confirmed 24 hours prior to departure.
- For flights departing Amsterdam, Global Upgrade Certificates may be applied prior to check-in either with a KLM ticketing agent or at a KLM Crown Lounge.
- Global Upgrade Certificates may not be used to waitlist for a KLM-operated flight.
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- Valid on most transatlantic flights operated by Air France.¹
- One-way upgrade from Main Cabin when booked in Y, B, or M class to Premium Voyageur Class.
of - One-way upgrade from Premium Voyageur when booked in S or W class to Business Class.
¹ Not valid on AF operated 747 aircraft flights; only valid on flights with the Premium Economy Cabin.
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- Valid on Delta-marketed, Virgin Atlantic-operated flights for use globally on published Economy Cabin fares booked in W, Y, B, M, H, Q, K, L, U, T, X or V class to Upper Class.
- Global Upgrades on Virgin Atlantic flights must be confirmed 24 hours prior to departure.
- Global Upgrade Certificates may not be used to waitlist for a Virgin Atlantic-operated flight.
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- Valid on Delta-marketed, Aeromexico-operated flights for use globally on Delta's published fares booked in W, Y, B, M, H, Q, K, L, U, T, X or V class to Aeromexico's O class.
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1. Upgrade Offer: This certificate is valid for upgraded one-way travel on flights operated by Delta Air Lines, including eligible connecting flights, between the origin and destination of a ticketed fare for the named SkyMiles Member or a travel companion pursuant to the terms and conditions of this offer. Only one companion per Medallion Member may be upgraded on each flight segment. Any stopovers are governed by the fare rules. All rules of the fare purchased will apply except as changed by this offer. SkyMiles mileage credit based upon purchased fare class. Space is limited and subject to availability. Seats may not be available on all flights or in all markets.
2. Expiration Date: Certificate expires twelve months from date of issue - no exceptions. If the expiration date falls during ticketed travel, only flights flown during the valid period are eligible for upgrade. Certificate may not be extended, reissued or returned for credit under any circumstances.
3. Refunds & Cash Value: This certificate is non-refundable and has no cash value. Certificate will be deemed fully used upon surrender and will not be honored retroactively or in connection with the exchange of any wholly or partially unused ticket. Ticket refunds are permitted only pursuant to the rules of the fare purchased. Any full or partial refund of the underlying Main Cabin fare ticket after upgrade will render this certificate void.
4. Not Combinable: This certificate may not be combined with any other promotional or discount offers or SkyMiles program awards. Valid only with a published qualifying fare.
5. Valid Carrier: Valid only on Delta Air Lines, Air France, KLM Royal Dutch Airlines, Aeromexico and certain Delta Connection carrier operated flights. If a non-permitted carrier accepts this certificate, such carrier agrees to pay Delta, within 45 days of certificate acceptance, the sum of $1000USD per certificate accepted, and Delta shall not be liable to such carrier for any reason whatsoever.
6. Applicable Routes: Valid only for travel on routings with a published upgradeable Main Cabin fare. Valid for use on one-way travel on published fares and routings systemwide for flights operated by Delta Air Lines or Delta Connection carriers. For travel on KLM: valid for use on one-way travel systemwide. For travel on Air France: valid for one-way one cabin upgrade travel between US and Paris (CDG) operated by Air France flights equipped with Premium Voyageur cabin. Air France flights operated by 747 equipment are not eligible. For Aeromexico: valid for use on Delta-marketed, Aeromexico-operated flights only.
7. Applicable Fare Classes: Certificate may be used to upgrade on Delta Air Lines or certain Delta Connection operated flights on published fares booked in P, A, G, W, Y, B, M, H, Q, K, L, U, T, X or V class and upgrade into RY/OY class. Certificate may not be used to upgrade other published fares including those booked in E class, Award Tickets or Pay with Miles tickets. For travel on KLM-operated, Delta-marketed flights this certificate may be used to upgrade on published fares booked in Y, B, M, H, Q, K, L, U, T, X or V class and all fare classes upgrade into Z class. For travel on KLM-operated, KLM-marketed flights this certificate may be used to upgrade on published fares booked in Y, B, or M class and all fare classes upgrade into Z class. For travel on AF flights this certificate may be used to upgrade only on published fares in Y, B, M, W or S class. Y, B, M fares upgrade into A class (Premium Voyageur class) and W or S fares upgrade to O class (Affaires or Business Class). For travel on Delta-marketed, Aeromexico-operated flights this certificate may be used to upgrade on Delta's published fares booked in W, Y, B, M, H, Q, K, L, U, T, X or V class and all fare classes upgrade into Aeromexico's O class.
8. Upgrade Reservations and Ticketing: Upgradeable Main Cabin ticket must be purchased according to the applicable fare rules. After booking Main Cabin tickets eligible for upgrade, the SkyMiles Member whose name appears on the certificate must contact Delta to book the upgrade reservation for the Member and, if applicable, his or her travel companion. Delta representatives must book in "RY/OY" class and travel agencies must book in "R/O" class; reservations must be booked in "Z" class on KL, and reservations on AF Premium Voyageur must be booked in "A" class and Affaires Class must be booked in "O" class. Seats are subject to limited availability and may not be available on all flights or in all markets. Once confirmed, boarding pass can only be issued by the operating carrier on day of departure. Tickets must be validated for travel on Delta. Travel on carriers other than Delta, when permitted, must be ticketed separately. Upgrade reservations on Air France or KLM operated flights must be booked by Delta a minimum of one day before the departure.
9. Reservation Waitlist: If the upgrade is not available at the time of request, a SkyMiles Member and travel companion holding confirmed Main Cabin reservations on a flight may request to be placed on the upgrade waitlist. Passengers on waitlist will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time. Waitlist is not available on Air France or KLM operated flights.
10. Airport Standby: If an upgrade for the SkyMiles Member and companion (if applicable) is not confirmed from the reservation waitlist prior to departure, then the SkyMiles Member and companion will automatically be added to the Airport Standby List at the time of check-in and will be cleared at the gate if space is available. Passengers on the Airport Standby List will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time. Airport standby is not available on Air France, KLM or Aeromexico operated flights as well as Delta operated flights originating from AMS and CDG.
11. Flight Irregularities: In the event of flight cancellation or itinerary change, previously confirmed upgrades are subject to cancellation.
12. SkyMiles: Mileage accrued based on fare purchased.
13. Transferability: Certificate may be used only to upgrade tickets for travel by the SkyMiles Member or one companion in the same reservation and confirmed in the same cabin as that Member. Each person in the reservation requires a certificate for a one-way upgrade. Certificate may not be transferred for cash or any other consideration.
14. Changes: Voluntary changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the fare purchased, but upgrade is not guaranteed and will depend on availability and these terms and conditions. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare. Any refund or cancellation will result in the loss of the upgrade certificate. All reissues must be completed by Delta reservations. If you are re-accommodated on another carrier you will be seated in Main Cabin.
15. Travel Companion Changes: Companions no longer traveling with the SkyMiles Member after changing their itinerary are no longer eligible for upgrade pursuant to this certificate. The travel companion's reservation will be changed to reflect original Main Cabin of service for the new itinerary.
16. Sale/Barter Prohibited: This certificate may not be sold or bartered. Delta reserves the right to terminate the SkyMiles account and/or deduct mileage from the account of any SkyMiles Member who sells or barters this certificate, or who sells or barters mileage credit, vouchers, Award certificates or Award Tickets. Improperly obtained certificates/tickets are void and will be confiscated. Persons trying to use such tickets must pay the applicable fare to Delta to travel. Purchased or auctioned certificates are subject to confiscation and travel will not be permitted.
17. Other Terms & Conditions Apply: This certificate and transportation pursuant to it are subject to all terms and conditions of Delta's contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules. Any tax liability or government-imposed fees are the responsibility of the user. For certain destinations, additional taxes may apply for travel in Business Class. Copies of Delta's current contract of carriage and the SkyMiles Membership Guide and Program Rules are available at delta.com.
18. Rule Changes: Delta reserves the right to change its contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules at any time and without notice. Without limitation, Delta reserves the right to modify or eliminate the Global Upgrade Certificate program or change the rules for certificate usage. This certificate is the property of Delta Air Lines and must be surrendered or returned upon request.
19. No Replacement: Lost, stolen or otherwise destroyed certificates are void and will not be replaced.
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- May be redeemed for the named Medallion Member and up to one travel companion in the same reservation. The named Member and the companion will each require a separate certificate.
- Regional Upgrades cannot be used to upgrade into Delta Premium Select.
- Valid for a one way upgrade on Delta and certain Delta Connection® carrier operated flights.
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- View eligible markets. Regional Upgrade Certificates are valid for transcontinental travel between JFK and LAX or SFO, and between DCA and LAX. Effective juni 08, 2017, Regional Upgrade Certificates will be valid for flights between BOS and SFO.
- Valid for use on published Main Cabin fares booked in Y, B, M, H, Q, K, L, U, T, X or V class.
- View eligible markets. Regional Upgrade Certificates are valid for transcontinental travel between JFK and LAX or SFO, and between DCA and LAX. Effective juni 08, 2017, Regional Upgrade Certificates will be valid for flights between BOS and SFO.
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- If a Medallion Member and companion (if applicable) do not clear the waitlist prior to departure, they will be automatically added to the airport standby list at time of check-in and will be cleared at the gate if space is available.
- Waitlist or upgrade requests should be made prior to check in and at least three hours prior to departure by contacting the Platinum or Diamond Medallion line. 24 hours prior to departure is recommended.
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- Regional Upgrade Certificates may be used on Delta-marketed, Aeromexico-operated flights, but may not be used on other partner airlines.
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1. Upgrade Offer: This certificate is valid for upgraded one-way travel on Delta Air Lines and certain Delta Connection® operated flights in markets where Medallion Complimentary Upgrades are available and effective for nonstop flights between JFK-LAX, JFK-SFO, DCA-LAX, and effective for nonstop flights departing on or after juni 08, 2017, between BOS-SFO. Offer includes eligible Delta or Delta Connection flights between the origin and destination of a ticketed fare for the named SkyMiles Member or a travel companion pursuant to the terms and conditions of this offer. Only one companion per SkyMiles Member may be upgraded on each flight segment. Any stopovers are governed by the fare rules. All rules of the fare purchased will apply except as changed by this offer. SkyMiles mileage credit based upon purchased fare class. Space is limited and subject to availability. Seats may not be available on all flights or in all markets. Markets eligible for Medallion Complimentary Upgrades are subject to change without notice. See delta.com/Medallionterms for the most up-to-date list of markets where Medallion Complimentary Upgrades are available.
2. Expiration Date: Certificate expires twelve months from date of issue - no exceptions. If the expiration date falls during ticketed travel, only flights flown during the valid period are eligible for upgrade. Certificate may not be extended, reissued or returned for credit under any circumstances.
3. Refunds & Cash Value: This certificate is non-refundable and has no cash value. Certificate will be deemed fully used upon surrender and will not be honored retroactively or in connection with the exchange of any wholly or partially unused ticket. Ticket refunds are permitted only pursuant to the rules of the fare purchased. Any full or partial refund of the underlying Main Cabin fare ticket after upgrade will render this certificate void.
4. Not Combinable: This certificate may not be combined with any other promotional or discount offers or SkyMiles program awards. Valid only with a published qualifying fare.
5. Valid Carrier: Valid only on Delta Air Lines and certain Delta Connection carrier operated flights. [If a non-permitted carrier accepts this certificate, such carrier agrees to pay Delta, within 45 days of certificate acceptance, the sum of $1000USD per certificate accepted, and Delta shall not be liable to such carrier for any reason whatsoever.]
6. Applicable Routes: Valid for use on one-way travel on published fares and routings where Medallion Complimentary Upgrades are available and for nonstop flights between JFK-LAX, JFK-SFO, DCA-LAX, and effective juni 08, 2017, for nonstop flights between BOS-SFO. Flights must be operated by Delta Air Lines, Delta Connection or Aeromexico carriers. Valid only for travel on routings with a published upgradeable Main Cabin fare.
7. Applicable Fare Classes: Certificate may be used to upgrade on Delta Air Lines, Delta Connection or Aeromexico operated flights on published Main Cabin fares booked in Y, B, M, H, Q, K, L, U, T, X or V class. Certificate may not be used to upgrade other published fares booked in E class, Award Tickets or Pay with Miles tickets. For travel on Aeromexico operated, Delta marketed flights this certificate may be used to upgrade on Delta's published fares booked in W, Y, B, M, H, Q, K, L, U, T, X or V class and all fare classes upgrade into Aeromexico's O class.
8. Upgrade Reservations and Ticketing: Upgradeable Main Cabin ticket must be purchased according to the applicable fare rules. After booking Main Cabin tickets eligible for upgrade, the SkyMiles Member whose name appears on the certificate must contact Delta to book the upgrade reservation for the Member and, if applicable, his or her travel companion. Delta representatives must book in "RY/OY" class and travel agencies must book in "R/O" class. Aeromexico flights must be booked in Aeromexico's O-class. Seats are subject to limited availability and may not be available on all flights or in all markets. Once confirmed, boarding pass can only be issued by the operating carrier on day of departure. Tickets must be validated for travel on Delta. Travel on carriers other than Delta, when permitted, must be ticketed separately.
9. Reservation Waitlist: If the upgrade is not available at the time of request, a SkyMiles Member and travel companion holding confirmed Main Cabin reservations on a flight may request to be placed on the upgrade waitlist. Passengers on waitlist will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.
10. Airport Standby: If an upgrade for the SkyMiles Member and companion (if applicable) is not confirmed from the reservation waitlist at least three hours prior to departure, then the SkyMiles Member and companion may request to be placed on the Airport Standby List, provided that request is made no less than 60 minutes prior to flight departure. Passengers on the Airport Standby List will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.
11. Flight Irregularities: In the event of flight cancellation or itinerary change, previously confirmed upgrades are subject to cancellation.
12. SkyMiles: Mileage accrued based on fare purchased.
13. Transferability: Certificate may be used only to upgrade tickets for travel by the SkyMiles Member or one companion in the same reservation and confirmed in the same cabin as that Member. Each person in the reservation requires a certificate for a one-way upgrade. Certificate may not be transferred for cash or any other consideration.
14. Changes: Voluntary changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the fare purchased, but upgrade is not guaranteed and will depend on availability and these terms and conditions. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare. Any refund or cancellation will result in the loss of the upgrade certificate. All reissues must be completed by Delta reservations. If you are re-accommodated on another carrier you will be seated in Main Cabin.
15. Travel Companion Changes: Companions no longer traveling with the SkyMiles Member after changing their itinerary are no longer eligible for upgrade pursuant to this certificate. The travel companion's reservation will be changed to reflect original Main Cabin of service for the new itinerary.
16. Sale/Barter Prohibited: This certificate may not be sold or bartered. Delta reserves the right to terminate the SkyMiles account and/or deduct mileage from the account of any SkyMiles Member who sells or barters this certificate, or who sells or barters mileage credit, vouchers, Award certificates or Award Tickets. Improperly obtained certificates/tickets are void and will be confiscated. Persons trying to use such tickets must pay the applicable fare to Delta to travel. Purchased or auctioned certificates are subject to confiscation and travel will not be permitted.
17. Other Terms & Conditions Apply: This certificate and transportation pursuant to it are subject to all terms and conditions of Delta's contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules. Any tax liability or government-imposed fees are the responsibility of the user. For certain destinations, additional taxes may apply for travel in Business Class. Copies of Delta's current contract of carriage and the SkyMiles Membership Guide and Program Rules are available at delta.com.
18. Rule Changes: Delta reserves the right to change its contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules at any time and without notice. Without limitation, Delta reserves the right to modify or eliminate the Regional Upgrade Certificate program or change the rules for certificate usage. This certificate is the property of Delta Air Lines and must be surrendered or returned upon request.
19. No Replacement: Lost, stolen or otherwise destroyed certificates are void and will not be replaced.
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