Helpcentrum


We want you to get where you're going faster. Review our most popular ways to quickly manage your trip yourself, maintain your SkyMiles® account, explore helpful policy details and, if needed, find out how to contact us.
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Business man in airport using phone with Delta tail in background Business man in airport using phone with Delta tail in background
Delta customer getting his luggage from the baggage carousel Delta customer getting his luggage from the baggage carousel

Things to Know


It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel.

 

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SkyMiles

Manage your loyalty program account.

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Children & Infant Travel

Learn how to travel with children and infants and about unaccompanied minors.

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Reizen met huisdieren

Review requirements for traveling with your pet.

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Veelgestelde vragen over reisplanning

View our list of our most commonly asked travel planning questions.


Still Need to Contact Us?


If you purchased a ticket from a third-party travel site or agency and need to make a change or cancellation, refer directly to your third-party travel site or travel agent for servicing/assistance needs.


If you purchased a Delta Vacations package, please visit delta.com/vacations.

 

To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.

You may contact Reservation Sales 24 hours/day, 7 days/week.

Als u een ticket hebt gekocht bij een extern reisbureau en u wilt wijzigen of annuleren, neem dan rechtstreeks contact op met uw reisagent voor service/ondersteuning.

Contact
Informatie
General Sales & Services
800-221-1212
800-323-2323 for SkyMiles Members
800-325-1999 for Flight Information
Stuur ons een bericht
24 hours/day, 7 days/week
International Sales & Service
800-241-4141
24 hours/day, 7 days/week
Refund Status
800-847-0578
08AM - 07PM ET
Mon-Fri
(Closed: Sat-Sun, U.S. holidays)
Bagage
800-325-8224
06:00 AM - 12:00 AM ET, 7 days/week
Comment & Complaint
For comments or complaints after you have traveled
 
 
Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980
Groepsreizen
For groups of 10 or more
Toegankelijke reisdiensten
Toegankelijke reisdiensten
404-209-3434
For customers with hearing or speech disabilities: Dial 711
24 hours/day, 7 days/week
Hearing & Speech Impaired
Representatives available
06AM - 11PM ET
Delta Vacations
800-800-1504
Phone hours of operation: 6a-8p CT
Messaging hours of operation: 6a-11p CT
 
Delta-cadeaubonnen
800-225-1366 for airfare reservations
800-800-1504 for Delta Vacations packages including airfare
Other inquires: deltagiftcards@delta.com
24 hours/day, 7 days/week
Hotels
For Hotels reserved via travelextras-delta.com
24 hours/day, 7 days/week
Rental Cars
For Rental Cars reserved via travelextras-delta.com

Manage Your Rental Car Reservation

Alamo                  844-357-5138

Dollar                   800-654-4173

Enterprise            855-266-9565

Hertz                    800-654-4173

National               877-222-9058

Thrifty                   800-654-4173

24 hours/day, 7 days/week
 

Reservation Assistance by Language

We offer reservation assistance in Spanish and Chinese.

CONTACT
Spanish (En Español)
800-511-9629
Japanese/Chinese (日本語/國語)
800-327-2850
 

Charter Sales

We offer two choices for charter service: Delta Charter Flights and Delta Private Jets®.

Delta Charter Flights

Delta Charter Flights offers quotes for charter services up to one year in advance. To schedule and plan your flight, we must receive your charter request at least 31 days in advance. Aircraft availability is limited, so requests at least 90 days in advance are preferred.

To request a charter, send an e-mail to: charter@delta.com.

Wheels Up & Delta Private Jets

Wheels Up, in partnership with Delta Private Jets offers on-demand charter, private jet membership, and aircraft management services.

Contact Delta Private Jets & Wheels Upfor more details.

You can reach us with these reservations phone numbers when you're calling from Africa.

Ticket Office Locations

STAD
TELEFOONNUMMER
Burkina Faso
Ouagadougou*
226-30-6365
Kameroen
Douala*
237-342-15-55
Yaoundé*
237-342-15-55
Côte d'Ivoire
Abidjan*
225-20202424
Egypte
Cairo
2-2736-2030
2-2736-2039
Ghana
Accra
Kumasi
233-(0)30-221-3111
233-(0)32-203-1121
Kenia
Nairobi
254 20 4445500
254 20 4445504
254 20 2597800
Liberia
Monrovia
231-(0)6-782-226
Mali
Bamako*
223-222-22-12
223-222-61-09
Mauritanië
Nouakchott*
222-25-18-02
Marokko
All Cities
002-11-0011 for Operator, then 800-221-1212
Namibië
Windhoek
482-4582
Nigeria
Lagos
01 279 9001 
01 279 9000
081 0 580 6366
090 8 677 2849
070 1 099 9897
080 5 116 2067
Senegal
Dakar*
221-33-849-6955
Zuid-Afrika
All Cities
0027 (0) 11 408 8200 (Office)
0027 (0) 86 001 8040 (Office)
0027 (0) 11 388 2584 (Fax)
Togo
Lome*
228-216-910

*Calls handled by SkyTeam® partner.

Post-travel Feedback / Customer Care

Postal Address
Telefoonnummer
Mozambique
Travel Fast Ltd
Rua Beijo da Mulata, nr 98 R/C
Bairro da Sommerchield II
Maputo
Mozambique
+258 21 088 893
Opening Hours
Monday-Friday
09:00 AM to 05:00 PM
zaterdag
09:00AM to 12:00 PM
Oeganda

Delta Customer Care
PSL Building
Plot 28/34 UMA Show Grounds
Oeganda


256 414 288935
Hours
Mon-Fri: 08:30AM–05:00PM
Sat: 09:00AM–01:00PM


You can reach us with these reservations phone numbers when you're calling from Asia..

Ticket Office Locations

STAD
TELEFOONNUMMER
China
Within Mainland China
400-120-2364
Assistance available in English 24hrs a day, 7 days a week
Assistance available in Mandarin: 07AM-11PM, 7 days a week
Assistance available in Cantonese:
08AM – 08PM, Mon-Sat
08AM – 05PM, Sun
Hongkong
800-965-716
Assistance available in English 24hrs a day, 7 days a week
Assistance available in Mandarin: 07AM-11PM, 7 days a week
Assistance available in Cantonese:
08AM – 08PM, Mon-Sat
08AM – 05PM, Sun
India
Toll-free
1 800 123-6645
Japan
Within Japan (Navi-Dial)
0570-077733
Assistance available in Japanese: 09AM – 07PM, 7 days a week
Assistance available in English 24hrs a day, 7 days a week
IP, PHS, Overseas
050-3850-8388
Pakistan
Air Transport Activities (Pvt) Ltd.
23-27 Avari Plaza, Shahrah-e-Faisal
Karachi,
Pakistan.
+92 21 35676567 
/35676570 / 35676882

Mon-Fri: 9AM-05:30PM
Sat: 9AM-1PM
Sun: Closed
Air Transport Activities (Pvt) Ltd.
Avari Lahore,
87 Shahrah-e-Quaid-e-Azam,
Lahore,
Pakistan.
+92 42 36308409 / 36309044

Mon-Fri: 9AM-05:30PM
Sat: 9AM-1PM
Sun: Closed
Air Transport Activities (Pvt) Ltd.
Avari Express
Park Lane Luxury Apartments
Islamabad Expressway
Near Faizabad
Rawalpindi.
+92 51 2827209 / 2273173

Mon-Fri: 9AM-05:30PM
Sat: 9AM-1PM
Sun: Closed
Filipijnen
Manila
+63 2 8841 0101
Singapore
Singapore
65-6336-3371
Assistance available 24hrs/day, 7 days/week
Zuid-Korea
Seoul
+82-2-317-5535
Assistance available in Korean: Mon-Fri: 09AM-06PM(KOR Time)
Assistance available in English 24hrs/day, 7 days/week
Sri Lanka
Colombo
Colombo City: +94-11-2680398
08:30AM-05PM M-F, 09AM-01PM Sat
Closed Sun
Taiwan
Within Taiwan
+886-2-77018989
Assistance available in English/Mandarin 09:00AM - 05:30PM, Mon-Fri
Thailand
Bangkok
+662 2535169
Assistance available in Thai and English 08AM – 05PM, Mon-Fri
Vietnam
Hanoi
Ho Chi Minh City
84-4-7306-6368
84-8-7306-6888

Post-travel Feedback / Customer Care

Postal Address

Telefoonnummer

China
Japan
Korea
Hongkong
Singapore
Taiwan


Delta Air Lines Inc
Pacific Customer Care
Singapore Post Centre
P O Box 1088
Singapore 914037


India

Delta Air Lines
C & B Square, Unitno.402,
4Th Floor, Sangam Complex
Andheri Kurla Road, Andheri East,
Mumbai 400 059


Please use the Comment/Complaint form to email us.

Phillippines

Delta Air Lines, Inc.
9/F, Athenaeum Building
160 LP. Leviste Street 
Salcedo Village, Makati City
1227 Philippines 


Thailand

Sky Alliance (Thailand) Co., Ltd.
92/38a Sathorn Thani 2 Building, 15th Floor
North Sathorn Road
Silom, Bangrak
Bangkok 10500
Thailand

You can reach us with these reservations phone numbers when you're calling from the Caribbean, Bahamas & Bermuda.

Ticket Office Locations

STAD
TELEFOONNUMMER
Antigua
All Cities
800-221-1212
Aruba
All Cities
800-1555
Bahama's
All Cities
800-221-1212
Barbados
All Cities
800-221-1212
Bermuda
All Cities
800-221-1212
Bonaire and Curacao
All Cities
800-221-1212
Kaaimaneilanden
All Cities
800-221-1212
Dominicaanse Republiek
All Cities
809-200-9191
Grenada
All Cities
800-221-1212
Haïti
All Cities
509-28-16-16-66
Jamaica
All Cities
800-221-1212
Puerto Rico
All Cities
800-221-1212
St. Kitts
All Cities
800-221-1212
St. Lucia
All Cities
800-221-1212
St. Maarten
Dutch Side
546-7616 or
001-800-872-2881 for operator, then
800-221-1212
French Side
0800-225-630
Trinidad en Tobago
All Cities
800-221-1212
Turks and Caicos
All Cities
01-800-221-1212
Amerikaanse Maagdeneilanden
All Cities
800-221-1212

Post-travel Feedback / Customer Care

Postal Address

Bahama's
Bermuda
Dominicaanse Republiek
Grand Cayman
Grenada
Guyana
Jamaica
St. Lucia
Turks- en Caicoseilanden


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


You can reach us with these reservations phone numbers when you're calling from Europe.

Ticket Office Locations

STAD
TELEFOONNUMMER
Oostenrijk
Vienna
+43 (0)1 360 277 3461
België
Brussels
+32 (0)2 620 0183
Bosnia-Herzegovina
All Cities
+ 385 1 7776 120
Kroatië
Zagreb
+ 385 1 7776 120
Tsjechië
Prague
+420 2 2543 9798
Denemarken
Copenhagen
+45 823 32 721
Finland
Helsinki
+358 (0) 981- 710406
Frankrijk
All Cities
+33 (0) 9 69 39 17 79*
Duitsland
All Cities
+49 (0)6 929 993 771
Griekenland
All Cities
+30 211180 9475
Hongarije
Budapest
+3614292246
IJsland
All Cities
800 9359
Ierland
All Cities
+353 16590298
Italië
All Cities
+39 02 3859 1451
Macedonië
+381 11 43 00 372
Montenegro
+385 1 777 6173
Nederland
Amsterdam
+31 (0)20 721 9128
Noorwegen
Oslo
+47-220-017-01
Polen
Warsaw
+48(0)225123948
Portugal
Lisbon
+351-21318-0062
Roemenië
+40(0)216550738
Russian Federation
Moscow
495-937-9090
8-800-700-0990
Servië
+381 11 43 00 379
Slovak Republic
International
+421 (0)2 5011 2144
Slovenië
All Cities
+386 1 888 86 91
Spanje
All Cities
+34 913 75 41 46
Zweden
Stockholm
+46 8 519 92 216
Zwitserland
All Cities
+41 848 000 872
Turkije
All Cities
+90-(0)212-310-19-99
Oekraïne
Kyiv
+38-044-287-35-95 and
+38-044-490-6502
Verenigd Koninkrijk
All Cities
+44 (0)207 660 0767

*National standard rates apply from a landline. Rates from mobile networks may vary.

Post-travel Feedback / Customer Care

Postal Address

Online Feedback

Albanië
Andorra
Bulgarije
Estland
Faroe Island
Finland
Guernsey
IJsland
Isle of Man
Jersey
Letland
Liechtenstein
Litouwen
Luxemburg
Malta
Noorwegen
Portugal
San Marino


Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Armenië
Azerbeidzjan
Wit-Rusland
Georgia
Kazachstan
Kirgizië
Rusland
Tadzjikistan
Turkmenistan
Oezbekistan


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Disability Assistance
Phone 1-404-209-3434


Oostenrijk

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

België

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Kroatië

Delta Customer Care
Krsnjavoga 1, Hotel Westin
10000 Zagreb
Kroatië


Please complete our Comment & Complaint form to share your travel experience with us
Cyprus
Griekenland


Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Tsjechië
Slowakije


Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us
Denemarken

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Duitsland

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Frankrijk
Monaco


DELTA / Service Clients
TSA 60001
60035 Beauvais Cedex
Frankrijk


Please complete our Comment & Complaint form to share your travel experience with us

Hongarije

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Ierland

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Italië

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

The Netherlands

KLM Customer Care SPL/MB
Amsterdamseweg 55
1182 GP Amstelveen
The Netherlands


Please complete our Comment & Complaint form to share your travel experience with us

Noorwegen

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us
Polen

Delta Europe Customer Care Centre
Baggage Claims Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us
Roemenië
Moldavia


Delta Customer Care Centre
Calea Buzesti nr.85 and 2
2nd floor, sector 1
Bucharest
Roemenië


Please complete our Comment & Complaint form to share your travel experience with us
Rusland

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Disability Assistance:
Phone: 1-404-209-3434


Spanje

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Zweden

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Zwitserland

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

Slovenië

Delta Customer Care
Igriska 5
1000 Ljubljana


Please complete our Comment & Complaint form to share your travel experience with us
Turkije

Delta Customer Care
Diklitaş Emirhan Cadesi No. 109
Atakule A Blok Beşiktaş İstanbul
Turkije


Please complete our Comment & Complaint form to share your travel experience with us

Verenigd Koninkrijk

Delta Europe Customer Care Centre
TSA 21235
75564 PARIS Cedex 12
FRANKRIJK


Please complete our Comment & Complaint form to share your travel experience with us

*Within France, rate of 0,35 €/min will apply.

You can reach us with these reservations phone numbers when you're calling from Mexico and Central America.

Ticket Office Locations

STAD
TELEFOONNUMMER
Belize
Belize City
225-2010
All Other Cities
0800-225-2010
Costa Rica
All Cities
0800-016-2002
El Salvador
San Salvador
2-275-9292
Guatemala
Guatemala City
(502) 2302-5799
All Other Cities
1-800-300-0005
Honduras
San Pedro Sula
Tegucigalpa
2550-1616
2234-9432
All Other Cities
800-2791-9326
Mexico
All Cities
01-800-266-0046
Nicaragua
Managua
2254-8130
All Other Cities
001-800-226-0225
Panama
Panama City
214-8118
All Other Cities
001-800-507-2884
Panama
Panama City
214-8118
All Other Cities
00800-560-0041

Post-travel Feedback / Customer Care

Postal Address

Telefoonnummer

Argentinië
Bolivia
Chili
Colombia
Costa Rica
Ecuador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Peru
Uruguay
Paraguay
Venezuela


Mailing Address only:
Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


No phone number. Please email us.

Brazilië

Delta Air Lines, Inc
Caixa Postal 226
Rio de Janeiro - RJ
CEP.: 20010-974
Brazilië


This number only works when dialing from Brazil.
Este número só funciona quando você estiver ligando dentro do Brasil.

SAC (Serviço de atendimento ao cliente) 0800-056-2599



You can reach us with these reservations phone numbers when you're calling from the Middle East.

Ticket Office Locations

STAD
TELEFOONNUMMER
Bahrein
Manama
973-17-225-650
Israël
Tel Aviv
Sunday through Thursday from 9:00 to 17:00 at +972-3-513-8000.
Jordanië
Amman
011-962-6-5810400
Koeweit
Koeweit
965-2-225-7925
Palestine
Ramallah
+972-2-298-3130
Qatar
Doha
+974-3330-5440
Saoedi-Arabië
Dhahran
+966-13-8823537
Jeddah
+966-12-6552885
Verenigde Arabische Emiraten
Abu Dhabi
9712-671-3033
Dubai
9714-397-0118

You can reach us with these reservations phone numbers when you're calling from the Pacific region.

Ticket Office Locations

STAD
TELEFOONNUMMER
Australië
Sydney (Toll-free)
1800-144917
Nieuw-Zeeland
Auckland
09-977-2232

Post-travel Feedback / Customer Care

Postal Address

Telefoonnummer

Australië

Delta Air Lines, Inc.
Level 5
117 York Street
Sydney, NSW 2000
Australië


You can reach us with these reservations phone numbers when you're calling from South America.

Ticket Office Locations

STAD
TELEFOONNUMMER
Argentinië
All Cities
0800-666-0133
Brazilië
All Cities
0800 056 2599 - SAC
0800 729 1728 - TTY
Chili
All Cities
800-20-20-20
All Cities
(56) 44 208 0746 (cell phones)
Colombia
All Cities
01-800-956-1035
Ecuador
All Cities
1-800-10-10-60
Guyana
All Cities
1-80-086-234-56
Peru
Lima
211-9-211
Toll Free: 0800-50861
All Other Cities
0800-43210
Uruguay
All Cities
004-056-33
Venezuela
Caracas
958-1000
All Other Cities
0-800-100-3453

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