Uw vlucht annuleren of restitueren
Cancellation and Refund Options
Review step-by-step guidance to help you cancel your trip and request a refund or eCredit based on your ticket type and situation below.
A cancellation fee will apply in most cases, unless you’ve purchased a refundable ticket type or are experiencing a significant schedule change or delay or a flight cancellation. Tickets die niet voor vertrek zijn gewijzigd of geannuleerd, hebben geen restwaarde.
Restitutie
If there is a flight cancellation or significant delay (>120 minutes), you will be rebooked on an alternative flight, or your ticket will be converted to an eCredit for future travel. However, in some instances, you may be eligible to request a refund* of any unused portion of your non-refundable ticket or for unused trip purchases if you choose not to travel. Please note that most tickets are nonrefundable and not all amenities are refundable; see their individual terms for details. Once submitted, we will do our best to process your request in a timely manner and update you on your refund eligibility.
If we have already canceled your flight, and you would like to request a refund to your original form of payment, please complete the Travel Disruption Refund Request form:
- If we have rebooked you on a new flight or your original flight was significantly delayed (>120 minutes) and you would like to cancel and request a refund, please do so within My Trips
Please note that we are unable to issue refunds for the following:
- Non-refundable tickets that have not experienced a flight cancellation or significant delay (> 120 minutes)
- Tickets purchased from third-party travel sites or agencies (please contact the agency first)
- Tickets die al gebruikt zijn voor reizen
Already submitted a refund request and would like to check the status of your case?
Vergoedingen
If you incurred hotel, transportation and/or meal expenses due to a significant delay or cancellation that was within our control, please submit a reimbursement request.* Once submitted, we will review your request, determine eligibility and update you on the status.
Please note that we are unable to reimburse the following:
- Vertragingen door de luchtverkeersleiding
- Vertragingen door weersomstandigheden
- Vooruitbetaalde onkosten
- Hotel expenses for stays outside of the city of disruption
- Delayed baggage expenses
- Alternatief vervoer naar uw eindbestemming
- Verloren inkomsten/loon
- Ticketkosten voor gemiste verbindingen met andere luchtvaartmaatschappijen
- Kinder- of huisdierenverzorging
- Delta Sky Club®- of andere loungekosten
Already submitted a reimbursement request and would like to check the status of your case?
Check Reimbursement Case Status
*Eligibility for refund and reimbursement requests through the Refund or Reimbursement Request form are limited to residents of the U.S. and Canada only, for flight disruptions caused by factors within Delta’s control. Voor inwoners van andere landen dan de VS en Canada, of voor vluchten die vertrekken vanaf een luchthaven binnen de Europese Unie, kunnen verzoeken worden ingediend via ons Comment and Complaint-formulier (formulier voor opmerkingen en klachten).