Delta Vacations Booking Terms and Conditions


  • All prices quoted are in U.S. dollars, and are confirmed at the time of reservation.
  • Prices include charges for planning, servicing and operating packages, and are subject to change without notice.
  • Prices DO NOT include the following: passport and visa fees as required by arrival destination;  some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
  • Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or omission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. However, in no event shall any party be liable for consequential damages. Delta Vacations representatives may be employees of Delta Vacations or may be employees of a third party. Delta Vacations reserves the right to substitute accommodations due to circumstances beyond our control.
  • Delta Vacations does not accept responsibility for loss of or damage to luggage or any belongings while in the custody of any airline, bus company or hotel.
  • Airlines have specific luggage allowances. It is the passenger's responsibility to comply with those allowances, or excess/overweight baggage charges may apply and will be collected at the ticket counter of the departing airport.
  • Airlines have varying luggage fee policies. View details on luggage fees by carrier.
  • By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.
  • Bonus miles, in addition to credited flight miles, are earned with the purchase of an air and hotel package. SkyMiles® account numbers must be applied to your booking prior to departure.
  • Passengers flying on SkyMiles awards will not receive mileage credit, and are not eligible for any bonus miles.
  • Delta Vacations reserves the right to vary package inclusions, itineraries, options and hotels (in some cases if necessary).
  • Once payment is applied, applicable cancellation and/or change fees will be assessed, some may be nonrefundable.
  • Additional fees (departure taxes, fuel surcharges, etc.) may be charged due to changes in regulations and policies.
  • Name changes made to confirmed rental car bookings may result in a price change to the current available price.
  • Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning mei 03, 2023, the license must be be a REAL ID compliant driver's license, opens in a new window) or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
  • Proof of Citizenship: To enter or return from a foreign country, all passengers are required to present appropriate documentation. Each country, including the U.S., has different requirements, and these requirements are subject to change at any time. It is the passengers' responsibility to have the correct documentation. For up-to-date entry requirements, see Help/FAQs, opens in a new window. Non-U.S. citizens are also required to check for proper documentation requirements.
  • For certain countries, a notarized consent from both parents or legal guardian(s) is required for children younger than 18 years old traveling alone, with one parent, or in someone else's custody; or a notarized birth certificate showing only one parent, a parent's death certificate, or a court order of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements. Minors traveling alone must be met by an adult.
  • Health Requirements: You are responsible for complying with the health requirements of the countries you intend to visit. Check with your physician regarding any immunizations that may be recommended or required.

OPMERKING: Delta Vacations is not responsible for failure to present proper documentation. Incorrect documentation could result in denied entry and forfeiture of all monies paid.

  • All tickets must be issued by Delta Vacations.
  • Airfares are guaranteed upon receipt of full payment.
  • Restrictions apply for unaccompanied minors. Please contact Delta Vacations reservations or your travel advisor for further information.
  • FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap-held child younger than 2 years old does require a purchased ticket for travel outside U.S. at 10% of the adult base fare, plus applicable taxes and fees.  
    • Birth certificates may be required at check-in as proof of age.
    • Passengers 15 years of age or older may legally hold a child in their lap.
    • Only 1 child younger than 2 years old per passenger is allowed.

If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the flight numbers, flight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. Failure to do this will result in a forfeiture of transfers, and no refund will be given.

  • Delta Vacations cannot guarantee fulfillment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
  • Handicap accessibility varies widely between hotels in international destinations; although listed as handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. For specific details on the accessibility of a hotel and its rooms, please contact Delta Vacations.
  • Handicap accessible rooms are on a request-only basis, based on availability.
  • Optional sightseeing, entertainment and/or transportation options cannot be purchased separately.
  • Each rental day is based on a 24-hour rental period beginning at the time you pick up your car.
  • Drivers must have a valid driver's license held for at least one year, and be at least 25 years old.
  • Some countries or car categories may also stipulate a minimum or maximum age limit.
  • Passport identification may be needed at the time of car pick-up in international destinations.
  • Charges not included at the time of booking include: Collision Damage Waiver, Personal Accident Insurance, Theft Protection Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-off charges.
  • On delivery of your car, you will be required to leave a credit card to cover the insurance deductible.
  • Additional fees may apply, and will vary by country.
  • Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages.

STANDARD PAYMENT POLICY

  • For reservations for travel within 30 days: full payment is required at the time the reservation is confirmed.
  • Domestic (US50) and Latin America Destinations:  For reservations for travel outside of 41 days:  payment may be applied as a deposit and a final payment. For reservations for travel between 31-40 days from departure: deposits are not permitted – full payment is required with 24 hours of booking.  
  • All other Destinations: For reservations for travel outside of 31 days: payment may be applied as a deposit and a final payment. All payment information is required at the time of reservation; however only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
  • We accept the following forms of payment:
    • American Express, Visa, MasterCard, Discover, and Diner's Club, including Carte Blanche
    • Miles from your SkyMiles account
    • Delta Vacations gift cards or travel certificates
    • Delta Air Lines eGifts and gift cards
      • Transportation Credit Vouchers (TCV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. You will have the following payment options:
      • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
      • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.

Or, you can call 1-800-800-1504 to make your reservation.

  • eGifts and gift cards may only be used for the total purchase price of air transportation, including taxes, fees, and surcharges imposed on the air transportation. They may not be used for any additional fees (including baggage fees) or for any other products or services (including class upgrades, in-flight purchases, premium seating, Delta Cruises, cargo, hotel stays or car rentals).
  • eGifts and gift cards may only be used for travel on Delta Air Lines-marketed flights, including those operated as Delta Connection® and by Delta Air Lines codeshare partners with a Delta Air Lines flight number.
  • eGifts and Cards may only be used for the Delta Air Lines air transportation portion of a Delta Vacations package.
  • Full payment is required at the time the reservation is confirmed.
  • We accept the following forms of payment:
    • American Express, Visa, MasterCard, Discover, and Diner’s Club, including Carte Blanche
    • Delta Vacations gift cards or travel certificates
  • Hotels and suppliers may have more restrictive rules for holiday and special packages; special payment policies may apply.

CANCELLATION & CHANGE POLICY
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.

  • Additional fees (departure taxes, fuel, surcharges, etc.) may be charged due to changes in regulations and policies.
  • By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.

RESERVATION CONSIDERATIONS:

The following types of vacation packages are not currently available via this website, due to their complexity or special requirements:

  • Reservations that include stays in more than one city.
  • Hawaii reservations that include stays on more than one island.
  • Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. If there are two or more children younger than two years old, traveling with the same adult, only one of the children may travel as a lap child. Any additional children are required to purchase a seat. Children younger than two years old, traveling internationally without a seat (a lap child) are required to purchase a ticket at 10% of the adult base fare, plus applicable taxes and fees. Regardless of your destination, when making your reservation, you should indicate you are traveling with an infant.
  • Upgrades to First Class
  • Reservations that require handicap or other special needs requests
  • A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
  • Reservations that include an escorted tour

To reserve a vacation for any of the above, please call Delta Vacations at 1-800-800-1504.

Opmerking: Delta Vacations does not accept unaccompanied minors younger than 15 years old.

Payment for all Delta Vacations reservations must be made in U.S. dollars, using a credit card or miles from a SkyMiles account. The billing address of your credit card (American Express, MasterCard, Visa, Discover, and Diners Club including Carte Blanche) or SkyMiles account must be in either the U.S. or Canada. The following payment options are available:

  • For reservations for travel within 30 days: full payment is required at the time the reservation is confirmed.
  • Domestic (US50) and Latin America Destinations:  For reservations for travel outside of 41 days:  payment may be applied as a deposit and a final payment. For reservations for travel between 31-40 days from departure: deposits are not permitted – full payment is required with 24 hours of booking.  
  • All other Destinations: For reservations for travel outside of 31 days: payment must be applied as a deposit and a final payment. All payment information is required at the time of reservation; however only the deposit will be charged upon confirmation of reservation; final payment will be charged 30 days prior to departure.

In addition, if you are using a previously issued Delta Vacations air ticket, Delta-issued vouchers or certificates, such as Transportation Credit Voucher (TCV), Electronic Credit Voucher (ECV/E-TCV), Miscellaneous Charge Order (MCO) or Electronic Denied Compensation Credit, please contact your travel advisor or:

  • Call Delta Vacations at 1-800-800-1504 to make your reservation, and indicate that you are using one of these Delta-issued options as a form of payment. (These cannot be redeemed via the website.)
  • Provide the reference number, certificate number and/or redemption code at the time of reservation (for electronic versions).
  • Submit the original paper document to Delta Vacations within five days of booking the reservation (for paper document versions); documents received after the fifth (5th) day cannot be accepted and will be returned to the customer.
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