The Latest News for All SkyMiles Members

Our SkyMiles Program changes for 2024 are now live including how SkyMiles Members will now earn toward 2025 Medallion Status, Delta Sky Club® access changes and more.

Learn more about these changes on our 2024 SkyMiles Program Changes page.

The SkyMiles Program will undergo several changes beginning januari 1, 2023, as we hope to preserve the exclusivity and experience for our most loyal Members.

Here’s what we are changing:

1.  We’re increasing Medallion Qualification Dollar (MQD) requirements to achieve 2024 Medallion Status for Diamond, Platinum, and Gold Members. Requirements for Silver Medallion Members will remain the same, and there are no changes to MQD waivers, Medallion Qualification Miles (MQM), or Medallion Qualification Segments (MQS) amounts.
2.  Adding new premium Choice Benefits for our Diamond and Platinum Medallion Members – giving you more options for rewards that mean the most to you.
3.  Enhancing the experience for our Diamond and Platinum Medallion Members who select Global and Regional Upgrade Certificates – allowing you to redeem your Upgrade Certificates with just a few clicks.
4.  Giving you more options to pay with miles – now you can use the miles you’ve earned to cover checked bag fees.

Learn more about these upcoming changes to the SkyMiles program.

For the sixth year in a row, SkyMiles has been named a Best Travel Rewards Program, opens in a new window by U.S. News & World Report for 2022-2023.

Outperforming all global airlines, we continue to enhance our program because our customers deserve the very best. We are committed to listening and acting on our customers’ feedback to ensure our most loyal customers experience the Delta Difference each and every day. Thank you for your continued loyalty throughout the years – we look forward to elevating your travels in the years to come.

Not a SkyMiles Member yet? Join for free today to become a Member of a Best Travel Rewards Program and start earning miles that don’t expire that can take you on your next dream getaway.

All SkyMiles® Program rules apply: delta.com/memberguide

Alaska resident SkyMiles Members will receive two (2) free checked bags when flying to/from Alaska on DL-marketed and DL-operated domestic itineraries (excluding Puerto Rico and the U.S. Virgin Islands) for travel departing between september 13, 2021 through december 31, 2024 (applies to both new and previously booked tickets).

Alaska residents who are currently SkyMiles members will not need to take any additional action to take advantage of this member-exclusive offer. The promotion will be automatically applied during the booking process. Additionally, this offer includes up to 8 travel companions that are linked on the same reservation and each passenger will receive up to two (2) free checked bags.

Algemene voorwaarden
Offer: All eligible SkyMiles members travelling in Basic Economy, Main Cabin or Delta Comfort+ on a Domestic U.S. (excluding Puerto Rico and U.S. Virgin Islands) itinerary to/from Alaska will be able to check their 1st and 2nd standard bags for free. Fees will apply for overweight/oversized bags. Offer is valid on all new and previously issued tickets for travel starting between september 13, 2021 to december 31, 2024.
Om in aanmerking te komen: To be eligible for the offer, the customer must have a primary address in the state of Alaska. Customers must be enrolled in the SkyMiles program 24 hours before check-in on delta.com, the Fly Delta app or at the airport and SkyMiles account number must be added to the booking in order to receive the benefit. Only flights that are marketed and operated by Delta and Delta Connection will be eligible. Offer is non-transferable.
Promotionele referentiecode: Verwijs de klantenservicemedewerker van Delta naar 218503.  
SkyMiles: Alle SkyMiles-programmaregels zijn van toepassing op SkyMiles-programmalidmaatschap, miles, aanbiedingen, opbouw van miles, verzilvering van miles en reisvoordelen. To review the rules, please visit delta.com/member guide.  
Diversen: Offers void where prohibited by law. Andere beperkingen kunnen van toepassing zijn. Aanbiedingen en voordelen kunnen worden gewijzigd zonder kennisgeving. All Delta SkyMiles Program rules apply to SkyMiles Program Membership; miles, offers, mile accrual, mile redemption, and travel benefits.

SkyMiles Members will now benefit from two industry-leading program enhancements:

1. Earning toward Medallion® Status on qualifying* Delta-marketed Award Travel is becoming a permanent benefit.
   • MQM's: You will earn MQMs on Award Travel tickets based on the distance flown
   • MQS’s: You will earn MQSs like you normally would on retail tickets. Members earn 1 MQS for each segment of their journey
   • MQD's: MQDs on Award Tickets will be calculated based on the miles redeemed for the flight divided by 100
2. Removing the mileage earn cap of 75,000 miles per ticket
   • This mileage cap removal includes any qualifying flights taken on or after januari 1, 2022. If you already took a qualifying flight this year, we've got you covered and additional mileage will be credited to your SkyMiles account by april 1, 2022.

These enhancements are the latest in a series of investments we’ve made to elevate and advance the SkyMiles Program, and we will continue to make the SkyMiles Program more rewarding and easier to use to drive more value for our most loyal Members.

*Basic Economy tickets purchased on or after december 9, 2021 for flights departing on or after januari 1, 2022, are not eligible to earn miles in the SkyMiles Program or earn credit towards Medallion Status (meaning not eligible for MQM, MQS or MQD earn). Award Travel on flights operated by Delta partners are excluded.

Update:

As of januari 10, 2022, all MQMs have rolled over giving all SkyMiles® Members an even bigger jumpstart on earning 2023 Medallion Status.

december 15, 2021:

Exclusive to Delta and special for this year, all SkyMiles® Members, whether or not you have Medallion® Status, will rollover all Medallion Qualification Miles (MQMs) you have in your account at the end of 2021 – giving you an even bigger jumpstart on earning 2023 Medallion Status.

2021 Rollover MQMs will begin posting in your account on januari 2, 2022 and will be complete by approximately januari 31, 2022.

MQMs can be earned on flights flown with Delta and our airline partners or through spend on your eligible Delta SkyMiles American Express Card. Learn more about MQMs here. Er zijn voorwaarden van toepassing.

Basic Economy tickets purchased on or after december 9, 2021 for flights departing on or after januari 1, 2022, will no longer be eligible to earn miles in the SkyMiles Program or earn towards Medallion Status (meaning not eligible for MQM, MQS or MQD earn).

Additionally, Delta is introducing a new policy to offer more flexibility for customers with a Basic Economy ticket. Customers who redeem their miles for a Basic Economy ticket departing on or after januari 1, 2022 can now cancel their ticket and receive a portion of their miles back, following a cancellation charge that is deducted from their ticket value. Visit our Travel Planning Center to learn more.

It’s recommended to purchase a Main Cabin ticket or higher for customers who value greater flexibility, advanced seat selection, overhead bin space, no change fees, and the continued ability to earn miles in the SkyMiles Program and earn towards Medallion Status.

Alle regels van het SkyMiles-programma zijn van toepassing. Visit Membership Guide & Program Rules for more information.

For the fifth year in a row, SkyMiles has been named a Best Travel Rewards Program, opens in a new window by U.S. News & World Report for 2021-2022.

As always, our Members are at the heart of everything we do, and they deserve the best. This award recognizes our commitment to ensuring our most loyal customers experience the Delta Difference. We look forward to continuing to elevate SkyMiles as a leading loyalty program in the coming years.

Not a SkyMiles Member yet? Join for free today to become a Member of a Best Travel Rewards Program and start earning miles that don’t expire that can take you on your next dream getaway.

All SkyMiles® Program rules apply: delta.com/memberguide.

Your loyalty to Delta has never been more important. We’re committed to earning it as we move into the recovery and beyond. That’s why we’re extending your 2021 Medallion Status (as of december 31, 2021) an additional year through januari 31, 2023, along with several other changes:

• We know how important Global and Regional Upgrade Certificates are to our Diamond and Platinum Medallion Members, so we’re giving you more time to use them. All currently active, unused Global and Regional Upgrade Certificates will be extended so that they may be booked and flown by januari 31, 2023.
• All current Delta 360°^TM Members will be able to enjoy their exclusive Membership in our annual, invite-only program for an additional year through januari 31, 2023.
• Delta SkyMiles American Express Card Members with the following active, unused benefits will be able to enjoy these benefits through januari 31, 2023: Companion Certificate (Delta Platinum and Delta Reserve Cards), Delta Sky Club® One-Time Guest Passes (Delta Reserve Card), and $100 Delta Flight Credit (Delta Gold Card).
• Your ability to earn toward Status on Award Travel, an industry-first move, is being extended for an additional year, through december 31, 2022. Er zijn voorwaarden van toepassing.
• For the second year, all Medallion Qualification Miles (MQMs) in your account balance at the end of this year will roll over into 2022, helping you get an even bigger jumpstart on earning 2023 Medallion Status next year.

Rewarding Your Travels
If you earn Medallion Status by meeting the published qualifications in 2021 – you’ll be recognized with these elevated benefits*:

• Only Diamond and Platinum Medallion Members who earn their Status for the 2022 Medallion year will have the ability to select Choice Benefit(s) upon reaching Status.
• All Medallion Members who earn their Status for the 2022 Medallion year will have Complimentary Upgrade clearance priority over those with extended Status within the same Tier. For example, a Platinum Medallion Member who earned Status on their own will clear before a Platinum Medallion Member who was given extended Status.
• All Delta 360 Members will be able to select Diamond Choice Benefits.

For the remainder of the year, you’ll continue to earn more toward Status with our 2022 Medallion Status Accelerators, allowing you to earn up to 75% more Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs), and Medallion Qualification Dollars (MQDs).

Extended Medallion Status will reflect in SkyMiles accounts by februari 1, 2022.

Learn more about these changes.

*Members who receive extended Status through the Million Miler program will be eligible for Choice Benefits and upgrade priority.

SkyMiles Members can now get rewarded when traveling to destinations along the northeast coast with our partner Cape Air.

Beginning with travel on mei 27, 2021, Members can earn miles and earn towards Medallion Status on eligible Cape Air flights arriving to/departing from Boston Logan International (BOS). Eligible flights include those that are marketed and operated by Cape Air and are ticketed by Delta (ticket number starts with ‘006’). In addition, Members will be able to redeem miles for Cape Air flights through Delta channels.

Members will earn miles like they normally do on Delta-marketed flights.¹ 

Here is how Members earn towards Medallion Status on eligible Cape Air flights: 

• Medallion Qualification Miles (MQMs): All Cape Air fare classes (Y, M, X, H, Q, K, S B V, T, L) earn 100% of the distance flown with a minimum of 500 MQMs for all eligible classes²
• Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs): Members earn like they normally do on Delta-marketed flights³

To celebrate the partnership, for travel now through augustus 31, 2021, SkyMiles Members will earn 500 bonus miles on each Cape Air-operated flight that is booked through a Delta channel.⁴

Be sure to add your SkyMiles Number to your reservation prior to travel so that your miles are credited automatically after you travel.

Algemene voorwaarden 

SkyMiles Members traveling on/after mei 27, 2021 on flights operated by Cape Air are eligible to earn miles and earn towards Medallion Status. Travel must be booked through delta.com or any Delta authorized sales channel. The qualifying electronic ticket for Cape Air eligible flight must be issued on Delta (006) ticket stock only. Customer should include their SkyMiles account number onto Delta’s reservation record locator during booking. If a SkyMiles account number was not added to the reservation prior to travel, customer may, within 9 months of completion of the flight, request a retroactive credit. If a SkyMiles Number is added to the reservation prior to travel, the miles will be credited automatically with no action needed from the SkyMiles Member. Mileage will be credited only for travel flown by the SkyMiles Member on scheduled service flights. Mileage is credited to the SkyMiles account of the traveler, regardless of who pays for the ticket. Mileage from one account cannot be pooled or combined with the mileage of another individual’s account. Each Member must earn his/her own mileage credit.

(1) For Cape Air-marketed (flight numbers that include the “9K” airline code) and Delta-ticketed (featuring a ticket number beginning with “006”) flights, SkyMiles Members will earn miles based on ticket price, at the rate of 5 miles per U.S. Dollar (USD) spent, including base fare and carrier-imposed surcharges, but excluding government-imposed taxes and fees. Silver Medallion Members earn two additional miles per dollar (for a total of seven), Gold Medallion Members earn an additional three miles per dollar (for a total of eight), Platinum Medallion Members earn four additional miles per dollar (for a total of nine), and Diamond Medallion Members earn six additional miles per dollar (for a total of eleven). Medallion-milesbonus per uitgegeven USD op basis van verdiende Medallion-status op het moment van reizen.

(2) SkyMiles Members are eligible to earn Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs) based on Delta-ticketed flight rules. MQMs are earned through flight activity are calculated based on distance flown and fare class purchased on Delta, Delta Connection®, Delta Shuttle®, and select airline partners. Flights and itineraries eligible for MQMs will earn a minimum of 500 MQMs per segment. “Distance flown” means the calculated distance between the origin and destination, as determined by Delta in its sole discretion, regardless of the actual distance traveled on any individual flight.

(3) MQSs are earned through flight activity on Delta, Delta Connection, Delta Shuttle, and select airline partners. All paid fare classes eligible to earn MQMs count toward MQSs. MQDs are the sum total of the SkyMiles Member’s spend on Delta-marketed flights (flight numbers that include the “DL” airline code), inclusive of the base fare and carrier-imposed surcharges, but exclusive of government-imposed taxes and fees.

The following tickets are not eligible for mileage accrual on Cape Air flights: Bulk, consolidator vacation or tour package fare products, Award Tickets or Pay with Miles tickets. Delta Air Lines is the final authority on the interpretation of these rules.

(4) Offer:  SkyMiles members will earn 500 (five hundred) bonus miles per segment on eligible Cape Air marketed and operated flights that are ticketed by Delta between mei 27, 2021 and augustus 31, 2021 (ending 11:59:59 PM, U.S. EDT on 08/31/2021).  

Eligible Transactions: Only Cape Air marketed and operated flights that are ticketed by Delta originating or arriving in Boston are eligible for this mileage bonus. The bonus mile award will be 500 miles per Cape Air segment. Only qualifying flights departing between mei 27, 2021 and augustus 31, 2021 (ending 11:59:59 PM, U.S. EDT on 08/31/2021) will qualify for this bonus. To be considered for this offer, tickets must be purchased through Delta Air Lines sales channels (e.g., Delta.com, Delta Reservations). Offer valid for new tickets issued on or after mei 27, 2021.

Diversen: Aanbiedingen zijn niet geldig indien bij wet verboden. Andere beperkingen kunnen van toepassing zijn. Aanbiedingen en voordelen kunnen worden gewijzigd zonder kennisgeving. All Delta SkyMiles Program rules apply; miles, offers, mile accrual, mile redemption, and travel benefits. To review the rules, please visit delta.com/memberguide. Miles will be deposited into member's account after travel is completed. Allow four to six weeks after travel is completed for miles to appear. Bonus miles will not count toward Medallion Qualification Miles (MQMs) or Million Miler Status. Deze aanbieding kan op elk moment zonder voorafgaande kennisgeving worden gewijzigd of ingetrokken. Offers are void where prohibited by law. Andere beperkingen kunnen van toepassing zijn.

Promotionele referentiecode: To enquire about this offer, please refer to code 214000 when contacting any Delta customer service representative.

Beginning with travel on april 15, 2021, SkyMiles Members can earn miles and earn towards Medallion Status on flights within the state of Alaska that are ticketed by Delta (the ticket number begins with ‘006’) and operated by a carrier without its own loyalty program.

Members will earn miles and earn towards Status just like they normally do on Delta-ticketed flights.

Be sure to add your SkyMiles Number to your reservation prior to travel so that your miles are credited automatically after you travel.

Learn more about earning on intra-Alaska flights.

We want to make sure our Members get more out of their travel – which is why we are excited to announce our industry-leading 2022 Medallion Status Accelerators – giving SkyMiles Members more ways than ever to earn 2022 Status and helping them get to the next tier faster.

Beginning with Delta flights on april 1, 2021 through december 31, 2021: 

• Special for this year, and for the first time ever, earn towards Medallion Status on Award travel, inclusive of Miles + Cash tickets.
• All SkyMiles Members will earn 50% more Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs) on Delta flights – including Pay with Miles tickets, Award Travel and Delta Vacations® packages.
• Members will earn an additional 25% – for a total of 75% more MQMs, MQSs, and MQDs – on purchases of premium fare products (Delta One®, Delta Premium Select, First Class and Delta Comfort+®) and upgrades purchased after their initial ticket purchase (cash or miles)

Opmerking: For travel april 01-mei 15, 2021, bonus MQMs, MQSs and MQDs will be retroactively credited to your account by mei 31, 2021. If you don’t see them immediately after your flight during this time period, know they’ll be credited soon. For travel after mei 15, 2021, bonuses will be credited after you have flown.

Learn more about how the 2022 Medallion Status Accelerators work.

The bonus applies to nearly all Delta flights but excludes travel on partner airlines, mileage upgrade awards, exception fares (not including flights that are a part of a Delta Vacations package), upgrades purchased at check-in or the gate, and purchases/mileage redemptions of non-air products or fees.

We want to help you get back to the places you love. Now through 04/28/2021, earn up to 90.000 bonus miles with eligible Delta SkyMiles® American Express Cards.

Beginning maart 04, we’re introducing limited time offers for Delta SkyMiles Gold, Platinum and Reserve Consumer and Business American Express Cards. We’re rewarding new Card Members with more miles to kickstart their future travel and elevate their travel experiences.

The offers, available from maart 04 through april 28, include: 

Delta SkyMiles Gold American Express Card Members

• Earn 70K bonus miles after spending $2K in eligible purchases on your new Card in your first 3 months 

Delta SkyMiles Gold Business American Express Card Members

• Earn 70K bonus miles and a $50 statement credit after spending $2K in eligible purchases on your new Card in your first 3 months

Delta SkyMiles Platinum American Express Card Members

• Earn 90K bonus miles after spending $3K in eligible purchases on your new Card in your first 3 months

Delta SkyMiles Platinum Business American Express Card Members

• Earn 90K bonus miles and a $100 statement credit after spending $3K in eligible purchases on your new Card in your first 3 months 

Delta SkyMiles Reserve American Express Card Members

• Earn 80K bonus miles, and 20K Medallion Qualification Miles (MQMs) after spending $5K in eligible purchases on your new Card in your first 3 months

Delta SkyMiles Reserve Business American Express Card Members

• Earn 80K bonus miles, 20K Medallion Qualification Miles (MQMs) and a $200 statement credit after spending $5K in eligible purchases on your new Card in your first 3 months

Er zijn voorwaarden van toepassing.

Choose the Card that’s right for you and enjoy exclusive Card Member benefits and everyday rewards.

We are improving the way you earn miles with Delta Vacations to give SkyMiles Members more value and a seamless experience when booking vacation packages.  

Beginning maart 18, 2021, SkyMiles Members will now earn bonus miles, on top of flight miles, with every Delta Vacations package.  

You will earn bonus miles based on the cost of your package:    

• Spend up to $4.999: 1.000 bonus miles per person  
• Spend between $5.000 – $9.999: 2.000 bonus miles per person  
• Spend $10.000+: 5.000 bonus miles per person  

 Go Beyond the Flight with Delta Vacations. Learn more here. Terms and conditions apply.

Exclusive to Delta and special for this year, all SkyMiles Members, whether or not you have Medallion Status, will rollover all Medallion Qualification Miles (MQMs) you have in your account at the end of 2020 – giving you an even bigger jumpstart on earning 2022 Medallion Status.

2020 Rollover MQMs will begin posting in your account on januari 3, 2021 and will be complete by approximately januari 31, 2021.

MQMs can be earned on flights flown with Delta and our airline partners or through spend on your eligible Delta SkyMiles American Express Card. Learn more about MQMs here. Er zijn voorwaarden van toepassing.

01/11/21 UPDATE: Rollover MQMs completed processing on januari 11, 2021.

Knowing that COVID-19 has impacted travel for many of our Card Members, we are providing more value and flexibility to help you reach 2022 Medallion® Status whether you are at home or on the go.

Delta SkyMiles American Express Card Members can reach Medallion Status faster with a special offer in 2021.

With Status Boost, Platinum and Reserve Card Members can earn 25% more Medallion Qualification Miles (MQMs) for each spending threshold they meet. That means that in 2021, Reserve Card Members can earn 18.750 MQMs each time they spend $30.000 on purchases (up to 4 times) instead of the 15.000 MQMs they would normally earn, and Platinum Card Members can earn 12.500 MQMs each time they spend $25.000 on purchases (up to 2 times) instead of the 10.000 MQMs they would normally earn with Status Boost in a calendar year.  

This is in addition to the news from earlier this year that:

• We extended 2020 Medallion Status through the 2021 Medallion year so you can keep enjoying your current Status through januari 31, 2022
• All 2020 MQMs will be rolled over to 2021 so all SkyMiles Members have a head start on earning 2022 Medallion Status

All of these updates happen automatically – you don’t need to sign up or enroll.

Offers are available from 01/01/21 - 12/31/21. Er zijn voorwaarden van toepassing.

As SkyMiles Members consider travel in 2021 and beyond, you can look forward to more choice and control over managing your plans as Delta is expanding on its customer-first flexibility promise by permanently eliminating change fees for international travel originating from North America, effective immediately.

SkyMiles Members can now expect: 

• No Award ticket redeposit or reissue fees for travel originating from North America to anywhere in the world (including flights operated by joint venture and codeshare partners), with the exception of Basic Economy tickets.
• Changes and cancellations of Award tickets within 72 hours of departure will no longer result in the loss of miles.

This follows Delta’s previous announcement of the elimination of change fees for travel within the U.S., Puerto Rico and U.S. Virgin Islands, excluding Basic Economy fares.

SkyMiles Members can also take advantage of no change fees for all tickets purchased through maart 30, 2021, for both domestic and international travel – regardless of the type of ticket booked or travel destination. Members can also use their travel credits through december 2022 for travel originally scheduled to depart before maart 31, 2021 (if the ticket was purchased before april 17, 2020).

As we look towards 2021, we want our Members to feel more in control when booking their Award Travel with no change fees and more flexibility as a permanent Delta pledge.

SkyMiles Members can now enjoy greater flexibility and peace of mind when traveling on an Award ticket with the ability to change their plans at any time.

The following changes are effective immediately for Award tickets for travel within the U.S. (including Puerto Rico and U.S. Virgin Islands), excluding Basic Economy fares:

• De kosten voor het opnieuw storten en uitgeven van het award-ticket zijn verwijderd
• Members may change or cancel Award tickets before departure. No longer will changes and cancellations made within 72 hours of departure result in the loss of miles.

Now more than ever, we want our Members to feel confident when booking Award Travel as they consider their travel plans.

As previously announced, SkyMiles Members can already take advantage of no change fees for all tickets purchased through dec. 31, 2020, for both domestic and international travel. Members can also use their travel credits through december 2022 for travel originally scheduled to depart before maart 31, 2021 (if the ticket was purchased before april 17, 2020).

We are adding new offers to eligible Delta SkyMiles® Reserve, Platinum, and Gold American Express Cards to help you get more value out of your every day, no matter if you’re staying at home or planning your next escape.

• With the new offers, eligible Delta SkyMiles® Gold American Express Card Members can enroll and earn 4X miles at restaurants – including takeout and delivery – and 5X miles on Delta purchases after using their Delta SkyMiles® Gold Card until 12/31/20; that’s 2 miles per dollar on top of what they already earn for restaurants and 3 miles per dollar on top of what they already earn on Delta purchases.¹
• Eligible Delta SkyMiles® Platinum and Reserve American Express Card Members can enroll and earn 5X miles on Delta purchases made with their enrolled Card; that’s 2 additional miles per dollar on top of what they already earn. Card Members can also enroll and earn 500 bonus miles and 500 Medallion Qualification Miles (MQMs) after $1,000 in purchases – up to 25,000 miles and 25.000 MQMs each - on their enrolled Card. Both offers require enrolling separately and are valid through 12/31/20.^2,3

HOW TO ENROLL

• Eligible Delta SkyMiles® Card Members will receive an instruction email that explains the offer and includes a link for enrollment.
• Eligible Card Members can enroll anytime during the promotion starting today through december 31, 2020 and will start earning the additional miles after enrollment.
• There is no limit on the number of miles customers can earn at restaurants or on Delta, and miles do not expire. Platinum and Reserve Card Members can earn up to 25.000 bonus miles and 25.000 MQMs through the miles and MQM offer. In addition, all Medallion Status for 2020 will be automatically extended for the 2021 Medallion Year, and all MQMs from 2020 are being rolled over to 2021 to qualify for 2022 Medallion Status. To learn more about Medallion Status, visit here.

¹Offer is only available to existing Delta SkyMiles® Gold American Express Card Members who are Basic Card Members prior to juli 25, 2020.
²Offers are only available to existing Delta SkyMiles® Platinum American Express Card Members and Delta SkyMiles® Reserve American Express Card Members who are eligible Card Members prior to juli 1, 2020.
³Purchases made from Additional Cards do not qualify for this offer.

On april 5, 2020, we extended 2020 Medallion Status a full year through januari 31, 2022 and extended several Medallion and SkyMiles Member benefits; we also announced that all Medallion Qualification Miles (MQMs) from 2020 will roll over into 2021.

We’ve been continuously monitoring how coronavirus impacts your travel and have made additional extensions to your benefits.

We are now further extending Delta Sky Club Memberships, select Delta SkyMiles® American Express Card benefits and SkyMiles Select benefits.

Here are the details on the benefits that will see a new extension:

Delta Sky Club

• Delta Sky Club Individual and Executive Memberships active as of maart 1, 2020 will now be extended to juni 30, 2021.
• If a Membership expires later than juni 30, 2021 following the extension announced on april 5, 2020, that expiration date will remain the same.
• This does not include Memberships or Guest Passes selected as a 2020 Choice Benefit, as those Memberships were previously extended six months, through juli 31, 2021.
• Diamond Medallion Members can reselect a Delta Sky Club Membership or Guest Pass as a 2021 Choice Benefit beginning on februari 1, 2021 as part of the Medallion Status extension announced on april 5, 2020. If a Member earns Diamond Medallion Status on their own through qualifying spend and flight activity, they can select their Choice Benefits upon earning Status. Delta Sky Club Memberships and Guest Passes selected as a 2021 Choice Benefit will expire on januari 31, 2022.

Delta SkyMiles® American Express Card

• Delta SkyMiles Platinum and Reserve American Express Card Members with unused Companion Certificates as of september 1, 2020 or Companion Certificates issued september 1 to november 30, 2020 will receive an additional extension to book and travel using the Companion Certificate by december 31, 2021.
• Delta SkyMiles Gold American Express Card Members who earn a $100 Delta Flight Credit issued januari 1 to november 30, 2020 will receive an extension to use the credit by december 31, 2021.
• Delta SkyMiles Reserve American Express Card Members with unused Delta Sky Club One-Time Guest Passes issued januari 1 to november 30, 2020 will receive an extension to use by december 31, 2021.

SkyMiles Select

• SkyMiles Select Members already received a six-month extension to the Priority Boarding benefit and any unused drink vouchers. These Members will receive an additional six-month extension to these benefits for a total extension of one year.

All of the above benefit extensions will happen automatically by september 30, 2020, with no action needed on your part.

Learn more about all of these changes, past extensions, including any ongoing updates.  

The reimagined delta.com My Profile offers Members a platform to easily access their Account Preferences, Personal Details, Certificates and more all in one place. With this update, My Wallet on delta.com has been removed, but My Wallet is still available in the Fly Delta app.

What to know about the new My Profile on delta.com:

• Drink vouchers and Delta Sky Club Guest Passes are now located in Certificates, eCredits & Vouchers  in My Profile.  
• Companion Certificates and Travel Vouchers are now located in Certificates, eCredits & Vouchers  in My Profile.  
• Global and Regional Upgrade Certificates, available exclusively for our Diamond and Platinum Medallion Members through Choice Benefits, are now located in Certificates, eCredits & Vouchers  in My Profile.  
• SkyMiles Membership and Delta Sky Club digital Membership cards are now located in My SkyMiles .* 

When using the Fly Delta app, you can still find your drink vouchers, Delta Sky Club Guest Passes and SkyMiles and Delta Sky Club digital Membership cards in My Wallet.

We are excited to introduce the new My Profile as we continuously work to improve our Members’ experience, whether that is in the air when you are ready to travel again or on delta.com. Explore My Profile now.

*If you’d like to print your digital SkyMiles or Delta Sky Club Membership card, you may print a physical copy via My SkyMiles on delta.com.

Knowing that many SkyMiles Experiences events have been postponed or cancelled due to the coronavirus, we are excited to bring SkyMiles Experiences to you – virtually.

Always wanted to learn how to cook with a celebrity chef, enjoy an acoustic living room performance or experience a wine tasting with a sommelier? Explore these new virtual options in the comfort of your own home on SkyMiles Experiences., opens in a new window

SkyMiles Experiences allows SkyMiles Members to bid their miles on one-of-a-kind, exclusive experiences that only miles can buy.

As we continue to navigate this unprecedented pandemic, our commitment remains to you.

That’s why, when you’re ready to fly again, we want to ensure that you continue to enjoy and experience the travel and benefits you know and love. Knowing that COVID-19 has impacted travel for many, we extended 2020 Medallion Status an additional year through januari 31, 2022; and all Medallion Qualification Miles (MQMs) from 2020 will roll over into 2021 - an industry leading move.

Not only has your Status been extended, but we extended other program benefits, select Delta SkyMiles ® American Express Card benefits and Delta Sky Club Memberships. All Members should see an extension in their account.

Whether you are a Medallion Member, Delta SkyMiles® American Express Card Member or loyal SkyMiles® Member, when you’re ready to fly again, here’s what you can expect: 

Medallion Members

• A full-year extension has been added to your current Medallion Status through januari 31, 2022. Diamond and Platinum Medallion Members will be able to select Choice Benefits beginning februari 1, 2021 as part of the extension.
• All current Delta 360°TM Members will be able to enjoy their exclusive membership in our annual, invite-only program for an additional year through januari 31, 2022.
• All unused Medallion drink vouchers have been extended six months from their expiration date.
  

Delta Sky Club Individual and Executive Memberships with an expiration of maart 1, 2020 or later received six additional months of Club access, beyond their expiration date.

Delta SkyMiles American Express Card Members

If you have one of the following in  My Wallet  that was in the wallet as of april 5, 2020 or has expired since maart 1, 2020, we extended the expiration dates to give you additional time to enjoy your benefits:

• Delta SkyMiles Gold Card Members who have earned a $100 Delta Flight Credit received a six-month extension beyond their current expiration date.
• Delta SkyMiles Platinum and Reserve Card Members  with Companion Certificates with an original expiration date between maart 1 and juni 30, 2020, can use them to book and fly by december 31, 2020. Certificates that expire between juli 1, 2020, and april 1, 2021, received an additional six months after the original expiration date.
• Delta SkyMiles Reserve Card Members also received a six-month extension to use their Delta Sky Club One-Time Guest Passes beyond their original expiration date.

SkyMiles-leden

If you have one of the following in  My Wallet  that was in the wallet as of april 5, 2020 or has expired since maart 1, 2020, we extended the expiration dates to give you additional time to enjoy your benefits:

• A six-month extension on eligible Global and Regional Upgrade Certificates and $200 Delta Travel Vouchers selected as Choice Benefits.
• SkyMiles Select Members received a six-month extension to the Priority Boarding benefit and any unused drink vouchers.
  

If you are enrolled in a challenge or promotion to earn Medallion Status, such as Reclaim My Status, Status Match Challenge, or a promotion offered through your employer, you’ll be allowed to start again at a later date if you missed out on achieving the requirements the first time. We’ll be contacting you with next steps in the coming weeks.

We are continuously monitoring how coronavirus impacts travel and will make additional adjustments to support your needs as the pandemic evolves. 

On april 1, 2020, Delta and GOL will be ending their airline partnership. Here is what Members can expect as changes go into effect in the coming weeks: 

Beginning on april 1, 2020:

• Earning miles: SkyMiles Members will no longer be able to earn miles, Medallion Qualification Miles (MQMs), Medallion Qualification Dollars (MQDs) or Medallion Qualification Segments (MQSs) on GOL flights booked on or after april 1, 2020. Only Members who booked their GOL flight on or before maart 31, 2020 will still be able to earn miles, MQMs, MQSs or MQDs^{1, Go to footer note}.
• Using miles: SkyMiles Members will no longer be able to redeem their miles for Award Travel on GOL on or after april 1, 2020. Only Members who booked their Award Travel on GOL on or before maart 31, 2020 will still be able to use their Award ticket. For these Members, Award Travel tickets will be valid for 1 year from the date of issue.
  

Beginning on mei 1, 2020: 

Medallion Members will no longer receive elite benefits on GOL. The following benefits will be available to eligible Medallion Members on flights through april 30 2020: 

• Priority Check-In, Waived Baggage Fees, Lounge Access^{2, Go to footer note}, Priority Boarding, Preferred Seats, Upgrade to GOL + Conforto Seats, Priority Security, Priority Bag Drop

Thank you for your patience as our partnership with GOL comes to an end, and we look forward to continuing to build our new partnership with LATAM in the Americas. Explore what you can look forward to on your future South America travels here.

¹Miles, MQMs, MQSs, and MQDs will be credited automatically for Members that included their SkyMiles number in their G3 flight reservation. Members who didn’t provide their SkyMiles number in their reservation may request mileage credit after travel is complete at Request Mileage Credit. Members with a non-Delta issued ticket might be required to provide a copy of their boarding pass/E-Ticket receipt showing date of issuance.

² Eligible Rio de Janeiro International Airport (GIG) and São Paulo International Airport (GRU) customers, including Delta One customers, will receive access to GOL Lounges through april 30 2020.

Beginning april 1, 2020, SkyMiles Members will enjoy a new way to earn and use miles when traveling on Delta’s newest Core Global Airline Partner, LATAM. Here is what you can expect: 

• Earn miles on eligible LATAM flights 
• Use miles to book Award Travel* on scheduled LATAM flights

In addition, in the coming months, Medallion Members can expect updates on elite benefits when flying on LATAM.

We are thrilled to begin this journey with LATAM, carrying more passengers between North and South America than any other partnership and creating a more seamless travel experience for our Members while doing so.

*Award Travel bookings are not eligible for mileage accrual.

Learn more about the new Delta and LATAM airline partnership.

The reimagined Delta SkyMiles^® American Express Cards are now available with new travel benefits, more ways to earn miles for consumers and business owners, and a new look and feel.

Existing Card Members will automatically receive these benefits starting januari 30. For more information on new benefits, please visit www.delta.com/amex.

Each card in the portfolio is also debuting a sleek, new design. And, the Delta SkyMiles Platinum and Reserve American Express Cards will now be made from metal – for the first time ever.

To celebrate the reimagined Cards, eligible new Card Members who apply from januari 30 through april 01 can receive an incredible welcome offer*, up to 100,000 miles, depending on the Card. For more information on these offers, please visit www.delta.com/amex.

*Welcome offer not available to Card Members who have or have had current or prior versions of the Card they apply for. Welcome offer not available to Card Members who apply for the Blue Card and have had any of the Consumer Delta Cards open in the past 90 days.

Beginning on flights on or after januari 1, 2020, SkyMiles Members will no longer earn miles on China Southern flights that are marketed^{1, Go to footer note} or operated^{1, Go to footer note} by SkyTeam partner airlines. SkyMiles Members flying with China Southern will continue earning miles only on the following flights: 

• China Southern-marketed/China Southern-operated
• Delta-marketed/China Southern-operated 
• China Southern-marketed/Delta-operated

These changes are due to China Southern’s exit from the SkyTeam Airline Alliance, opens in a new window on januari 1, 2019. China Southern will continue to be a Delta Global Airline Partner and Medallion Member’s benefits on China Southern will not change.

Learn more about how to earn miles on China Southern and our other partner airlines.

¹ How do I know if a flight is marketed or operated by Delta or a partner?

• The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and CZ238 is marketed by China Southern.
• The operating carrier for a flight indicates which airline flies the plane. For example, a China Southern-operated flight means the flight will be on a China Southern aircraft.

Through februari 29 2020, eligible Members that are close to achieving Diamond, Platinum, Gold or Silver Medallion Status for the 2020 Medallion Year can reach that next Medallion Tier by participating in Elevate Your Status.

Elevate Your Status allows Members to purchase a bundle of Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs – U.S.-based Members only) in order to achieve the next Tier of Medallion Status.

All Tiers of Medallion Status include:

• Onbeperkt aantal gratis upgrades
• Rollover MQMs – a Delta exclusive
• Complimentary Preferred Seats
• Higher mileage earn on flights
• Priority boarding
• Waived fees, including baggage fees
• Dedicated customer service phone lines
• Reclaim My Status
• And more. Learn about all Medallion Benefits at each Tier

How Elevate Your Status works:

• Members should know their current MQM, MQS and MQD balance before purchasing a bundle. If you need to check your balance, go to My SkyMiles or the SkyMiles section of the Fly Delta app.
• Eligible Members can visit delta.com/elevateyourstatus and log in to participate.
• Click “Purchase Now” to go through the easy steps to complete your transaction.
• Once you’ve completed your transaction, the MQMs, MQSs and MQDs will be added to your 2019 balance and apply towards your 2020 Medallion Status within 24 hours. Please be sure to select a bundle that gives you enough MQMs, MQSs and MQDs to reach the next Tier of Status.

Who is eligible:

• All Platinum, Gold and Silver Medallion Members are eligible for Elevate Your Status, unless they received complimentary Status for a Tier above the Tier they earned Status for. For example, if a Member is given complimentary Gold Medallion Status, but earned Silver Medallion Status through the published requirements, he or she is ineligible for Elevate Your Status.
• General SkyMiles Members must be within range to reach Silver Medallion Status by purchasing the maximum bundle of MQMs, MQSs and MQDs, in order to be eligible to participate. For example, if a Member only has 12.000 MQMs, he or she will not be eligible because the maximum amount of MQMs that can be earned through Elevate Your Status is 12.500 and the MQMs requirement for Silver Medallion Status is 25.000.
• As a reminder, Diamond Medallion Members are ineligible for Elevate Your Status because Diamond Medallion Members have already reached the highest Tier of Medallion Status.

If you still have travel planned for 2019 and you’re not sure which bundle of MQMs/MQSs you might need, don’t worry! This offer lasts until februari 29, 2020, so you can wait to purchase your bundle until you know your 2019 balance.

Have additional questions about Elevate Your Status? Visit our Elevate Your Status FAQs page to learn more.

SkyMiles Members can now use their miles for Award Tickets in Basic Economy in the United States, Canada and select Latin America & the Caribbean flights where Basic Economy is already available for purchase with money. Basic Economy is a value-driven option for Members who require less flexibility when traveling. When you purchase Basic Economy, you will typically enjoy our lowest fare, but please keep in mind you will not be eligible for:

• Advanced seat assignments
• Paid or Complimentary Upgrades
• Paid or Complimentary Preferred Seats
• Voluntary changes (including same-day standby confirmed or same-day standby travel changes), cancellations or refunds outside of the 24-Hr Risk Free Cancellation period, regardless of Medallion® Status

Medallion Members will continue to enjoy their free baggage benefits and priority boarding based on their Medallion Tier. Eligible SkyMiles Credit Card Members will continue to enjoy their First Checked Bag Free benefits and Main Cabin 1 Priority Boarding.

Explore all of the ways Members can use miles.

For the third year in a row, SkyMiles has been named a Best Travel Rewards Program, opens in a new window by U.S. News & World Report for 2019-2020.

Our best Members deserve the best, and we look forward to continuing to elevate SkyMiles to be a leading loyalty program in the coming year.

Not a SkyMiles Member yet? Join for free today to become a Member of a Best Travel Rewards Program and start earning miles that don’t expire that can take you on your next dream getaway.

All SkyMiles® Program rules apply: delta.com/memberguide.

Starting juni 3, 2019, Delta and Ticketmaster are teaming up to offer SkyMiles Members more ways to earn miles. Now SkyMiles Members can earn miles on Ticketmaster purchases for events in the U.S. and Canada. To celebrate the launch of this partnership, SkyMiles Members will enjoy Triple Miles, equivalent to 3 miles per dollar* spent on eligible purchases through augustus 31, 2019.

Members can take advantage of this exclusive partnership by visiting delta.com/ticketmaster prior to every ticket purchase.

Through the partnership, SkyMiles Member benefits offered with Ticketmaster include:

• Unlimited mileage earning on eligible ticket purchases
• Introductory launch offer of three miles per $1* spent on eligible ticket purchases from juni 3, 2019 through augustus 31, 2019

SkyMiles Members can expect more choices and more miles whether it’s for events, rides, stays and more with our SkyMiles partners like Ticketmaster, Lyft, Airbnb and many more.

VISIT DELTA.COM/TICKETMASTER TO START EARNING

* Taxes, facility, service, parking, insurance and other fees are excluded from mileage credit. apply and are available at delta.com/ticketmaster.

, opens in a new window

We understand that life is always changing, and sometimes major changes can pause your ability to travel. We always want to be here for you. That’s why we’ve created Reclaim My Status. This new Medallion Benefit helps you return to Status when life slows down your travel so that you can continue to experience the Medallion difference.

If you have lost your Medallion Status for a reason such as parental leave, illness, injury, a job change, or school, and are ready to start traveling again, you can request to enroll in Reclaim My Status.

Upon approval, you will immediately be given three months of the complimentary Medallion Status you previously had. To extend your Status beyond three months, you must meet the minimum travel and spend thresholds for your Status. Once you meet the thresholds, you’ll get Status for the remainder of this Medallion year, plus the entire following Medallion Year!

Learn more about Reclaim My Status and hear stories from your fellow Medallion Members that helped inspire this new benefit.

SkyMiles Members can no longer book Award Travel with Jet Airways as all Jet Airways domestic and international operations have been suspended.

A waiver was issued, in conjunction with Air France and KLM, allowing customers currently ticketed to India to change flights without penalty.

If you have recently flown on Jet Airways, you will still earn the miles for the past flight(s) according to the Jet Airways mileage earn chart . Please note some partner airline flights may take up to 7 days to post, but if the miles have not been credited to your SkyMiles account, you can request miles for your past Jet Airways flight here.

Please call Reservations at (800)-221-1212 if further assistance is needed.

New to the SkyMiles Program or not a Member yet? Not only will you earn miles on all future flights, but you can now get miles for your flight activity from the last 9 months. Don’t leave your miles behind, and start living the #SkyMilesLife now by requesting your miles for past flights here.

If you’re not a Member yet, join now to earn miles that don’t expire, and use the miles from your past flights over the last 9 months to book your next vacation.

Terms and exclusions apply. Alle regels van het SkyMiles-programma zijn van toepassing. To review the rules, please visit delta.com/memberguide. Other restrictions may apply. Offers, prices, rules and benefits subject to change without notice. By tagging your photos using #SkyMilesLife, you retain your rights to your photograph; however, you grant Delta Air Lines (and those they authorize) a royalty-free, worldwide, perpetual, nonexclusive license to publicly display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or later developed, for any purpose, including, but not limited to, advertising and promotion on www.delta.com and commercial products, including but not limited to #SkyMilesLife publications. Full terms available at deltaskymileslife.com., opens in a new window

In December, we announced that Members could upgrade their seat with miles on delta.com after they’ve purchased a ticket, and now they can do it on-the-go using the Fly Delta app.

Here’s how to upgrade with miles on a flight you’ve already booked:

1. Find your reservation in My Trips at delta.com or the Fly Delta app (make sure you’ve downloaded the latest version of the Fly Delta app)*
2. If an upgrade with miles is available for your flight, you’ll see a banner showing the price to upgrade
3. Select the button next to the price in miles
4. Click ‘Select Seats’ to be taken to the seat map and confirm your upgrade

Learn more about different ways to upgrade your next trip.

*Available to all Apple users in the App Store now. The newest version of the Fly Delta app will roll out to Android users in the Google Play store over the next 7 days and be available to all Android users by februari 13, 2019.

The newest addition of Delta Travel Stickers, SkyMiles badge stickers, are now available for iOS users. Show off your current Delta SkyMiles Status by updating your Fly Delta app, opens in a new window, and the sticker pack will automatically be available for use in your iMessage app drawer.

Whether you’re a SkyMiles Member or a Diamond Medallion® Member, your messages can now be personalized. Drag and drop your new SkyMiles badge stickers in a standalone message or to an existing message or image already sent to see your message (or Status) come to life.

Start living the #SkyMilesLife with your newest SkyMiles badge stickers today!

By tagging your photos using #SkyMilesLife, you retain your rights to your photograph; however, you grant Delta Air Lines (and those they authorize) a royalty-free, worldwide, perpetual, nonexclusive license to publicly display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or later developed, for any purpose, including, but not limited to, advertising and promotion on www.delta.com and commercial products, including but not limited to #SkyMilesLife publications. Full terms available at deltaskymileslife.com.

It’s here! You can now use miles to upgrade your seat at delta.com after booking a flight, making it easier than ever before to treat yourself to that upgrade without having to call Reservations.

Here’s how to upgrade with miles on a flight you’ve already booked:

1. Find your reservation in My Trips at delta.com
2. If an upgrade with miles is available for your flight, you’ll see a banner above your flight information showing the price to upgrade
3. Select the button next to the price in miles
4. Click ‘Select Seats’ to be taken to the seat map and confirm your upgrade

Be on the lookout for more new ways to use your miles coming in 2019, including being able to upgrade your seat with miles in the Fly Delta app.

Learn more about different ways to upgrade your next trip.

For the second year in a row, SkyMiles has been named a Best Travel Rewards Program, opens in a new window by U.S. News & World Report for 2018-2019.

Our best Members deserve the best, and we look forward to continuing to elevate SkyMiles to be a leading loyalty program.

Want to live the #SkyMilesLife? Check out our new trip planning tool to get inspired to plan your next adventure.

The Crossover Rewards^TM program between SkyMiles^® and Starwood Preferred Guest^® (SPG^®) is ending on juli 15, 2018.

Members who have linked their SPG and SkyMiles accounts can continue to receive reciprocal benefits before the program ends on juli 15, 2018.

After juli 15, 2018, SkyMiles Members can choose to earn miles on stays by selecting miles as their preferred currency or convert SPG points to miles.

We know that you want get the most for your miles, so we’ve made it easy for you to shop the latest deals:

1. Visit our SkyMiles Deals page
2. Browse deals on quick weekend getaways or trips across the globe
3. Book your next adventure with miles

Be sure to check back every week for new routes – we’re constantly adding more Award Travel deals.

For travel on or after mei 1, 2018, SkyMiles Members will receive improved earning and flying benefits when traveling with Korean Air. Members will be able to:

• Earn more miles on Korean Air-marketed* flights.
• Earn Medallion Qualification Miles (MQMs) and Medallion Qualification Dollars (MQDs) on Korean Air-marketed flights.
• Use Global Upgrade Certificates on Delta-marketed, Korean Air-operated** flights. Global Upgrade Certificates are only available to Diamond Medallion Members through Choice Benefits, a Delta exclusive.

When flying with Korean Air, these improvements allow Members to earn more miles, reach Medallion Status faster, and enjoy new options to upgrade their seat. Learn more about Delta and Korean Air’s partnership.

* The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and KE35 is marketed by Korean Air.

**The operating carrier for a flight indicates which airline flies the plane. For example, a Korean Air-operated flight means the flight will be on Korean Air aircraft.

On april 16, 2018, Marriott announced several changes to the Starwood Preferred Guest^® (SPG^®) program, and Marriot Rewards.

Crossover Rewards^TM

• Crossover Rewards^TM will continue through juli 15, 2018, with all current benefits being honored through that date. We expect to have more to share on this program before juli 15. SPG hotel bookings for stays with a check-out date after juli 15, 2018 will not be eligible for earning miles or hotel benefits under the Crossover Rewards^TM program.
  • Earning miles on SPG stays through Crossover Rewards^TM: Medallion® Members can continue to earn one bonus mile (in addition to Starpoints®) for every dollar spent on eligible room rates at over 1.100 Starwood hotels and resorts in the SPG program for stays completed by juli 15, 2018, regardless of booking date.
  • Hotel Benefits on SPG stays through Crossover Rewards^TM: Diamond and Platinum Medallion® Members can continue to enjoy benefits for stays completed by juli 15, 2018, regardless of booking date:
    • 4pm late checkout
    • Access to the SPG elite check-in line
    • Complimentary in-room Internet access
    • Upgrades to enhanced rooms at check-in
• Visit the Crossover Rewards FAQs to learn more

SPG and Marriott Rewards

• Starting in augustus 2018, SPG and Marriott Rewards will implement a new structure for earning airline miles on stays and converting points to miles.
• In the meantime, SkyMiles Members who have elected to earn miles instead of hotel points on eligible SPG and/or Marriott stays can continue to do so under the existing earning structures. Plus, SkyMiles Members can also continue to convert hotel points to miles under the existing conversion structures. Learn More on how to set up your earning preferences to earn miles with SPG.

Learn more, opens in a new window about all upcoming changes to SPG and Marriott Rewards.

We remain committed to ensuring that SkyMiles Members enjoy a rewarding loyalty program. From earning miles with more than thirty non-air partners, including top-rated global travel brands and everyday activities, to our more than twenty airline partners—we are constantly working to improve your SkyMiles experience and find new ways for you to earn miles. For a complete list of ways to earn miles, including opportunities to earn with our partners, visit delta.com/earnmiles.

Delta currently offers third-party business lounge access to Delta One^® travelers in over 30 countries worldwide. To streamline our lounge access policy with current product offerings, the following changes to third-party business lounge access go into effect on april 1, 2018:

• Flights to Reykjavik, IS (KEF) and Shannon, IE (SNN) will feature the Delta Premium Select cabin experience in place of Delta One. Thus, access to the lounges in KEF and SNN will be discontinued for all Delta customers.
• Access to lounges in Bogota, CO (BOG) and Quito, EC (UIO) will be discontinued as the Delta One cabin experience is not offered in those markets.
• Delta Diamond and Platinum Medallion Members traveling in the Main Cabin of the Virgin Atlantic-operated flight between Manchester (MAN) and Atlanta (ATL) will no longer receive complimentary access to the Escape Lounge at Manchester Airport. Customers traveling in the Upper Class cabin will continue to receive complimentary access to the Escape Lounge.

Learn more about access to SkyTeam Partner and third-party business lounges.

On januari 08, SkyMiles partner, Hilton, announced changes to its Honors loyalty program that impact all airlines partners. Starting april 1, 2018, Hilton will remove their Double Dip Earning Style. This means that moving forward, SkyMiles Members will not be able to earn miles for stays at any hotel in the Hilton portfolio.

Your miles earned to-date through the Hilton Honors program will not be affected, and you can continue to earn miles for qualifying Hilton stays completed through maart 31, 2018. Stays completed on or after april 1, 2018 will not be eligible to earn miles regardless of booking date or check-in date. Learn more details about the Hilton Honors program changes, opens in a new window.

We remain committed to ensuring that SkyMiles Members enjoy a rewarding loyalty program. From earning miles with more than thirty non-air partners, including top-rated global travel brands and everyday activities, to twenty-six airline partners - we are constantly working to improve your SkyMiles experience and find new ways for you to earn miles. For a complete list of ways to earn miles, including opportunities to earn with our partners, visit Earn Miles.

Beginning januari 1, 2018, the SkyMiles Medallion Status Match Challenge will now include a spending requirement for U.S.-based Members to better mirror the flying and spending requirements to reach Medallion Status. In addition to the Medallion Qualification Miles (MQMs) and Medallion Qualification Segments (MQSs) requirements that already exist for the Status Match Challenge, U.S.-based Members must also earn Medallion Qualification Dollars (MQDs) or the MQD Waiver.

Reaching Million Miler^TM Status is quite an accomplishment, which is why we are excited to restore our gift program which recognizes our loyal Million Milers for their impressive achievement.

Million Milers can expect the following improvements:

• Members who reach 6 Million Miler Status and above will now enjoy annual complimentary Diamond Medallion Status. If you have already earned this level of Million Miler Status, your account will be updated automatically with no action needed from you.
• All new Million Miler earners* will receive a special gift box in the mail and an electronic Delta Gift Card via e-mail that welcomes you to Million Miler Status. Delta Gift Cards are a gift that never expires and can be gifted to someone, so you can bring along a loved one on your next well-deserved vacation.

Members will continue to earn annual complimentary Medallion Status and receive special Million Miler bag tags at every Million Miler level.

Your gift will be mailed and emailed to the addresses listed in your SkyMiles account. Please ensure your contact information is up to date and allow a few weeks for delivery.

*Members that earned Million Miler Status from maart 31 2020 and on will now receive this gift.

Beginning on maart 18, 2021, Medallion Members can expect to experience elite benefits when flying on WestJet when you are ready to travel again.

Now, when traveling on WestJet, you will experience the below elevated benefits, based on your Medallion Status: 

• Medallion Baggage Allowance, Lounge Access¹, Priority Boarding², Priority Check-In, Preferred Seats³, Priority Bag Drop, Priority Baggage Handling, Priority Security⁴ and Priority Transfer Desk.

See a comprehensive list of WestJet’s reciprocal elite benefits here.

Nothing is more important to Delta and our partner airlines across the globe than the health of our customers and employees. That’s why through the Delta CareStandard and WestJet’s Safety Above All, opens in a new window, a range of measures have been implemented to deliver you a safe and clean experience.

Delta and WestJet advise Members to check the entry requirements of their final destination prior to travel. WestJet is also providing up-to-date entrance requirements, safety enhancements and testing information on its COVID-19 page, opens in a new window.

Learn more about what to expect when traveling with our partners or learn more about our partnership with WestJet.

¹Program and Lounge Rules and Policies apply. Diamond, Platinum and Gold Medallion Members will have access to the WestJet Elevation Lounge, opens in a new window at Calgary International Airport (YYC).
²Diamond, Platinum and Gold Medallion Members will board in WestJet’s Zone 1 group. Silver Medallion Members will board in WestJet’s Zone 2 group.
³When flying on WestJet, only Diamond, Platinum and Gold Medallion Members will have complimentary seat access, including Preferred Seats. Not applicable on Basic Economy fares. Available to the Member and up to 8 customers on the same reservation; not valid for companions when traveling on a group booking.
⁴Available at airports where service is available.

Even as COVID-19 has impacted your travel, we appreciate how much you value your Medallion benefits. That’s why we are further extending Global and Regional Upgrade Certificates and making them easier to use.

All unused, active and/or previously expired Upgrade Certificates that were selected between maart 1, 2019 and december 31, 2020 will be extended through the end of 2021 and can now be booked and flown by december 31, 2021. All active Upgrade Certificates will be extended, and unused, previously expired Upgrade Certificates will be reissued by Friday, maart 19, 2021; these updates will be automatically reflected in your SkyMiles account.

When you’re ready to use your Upgrade Certificates, here are some of the improvements now available:

• To allow for easier planning, you can now check Upgrade Certificate availability for specific flights and cabin experiences in the delta.com search results before calling Delta Reservations. Once you know which flight(s) you’d like to apply your Certificate(s) towards, call Reservations with the flight and certificate number ready.
• Upgrade Certificates can now be used on Award Travel tickets and Miles + Cash tickets on Delta-operated flights.¹
• There is now no limit to the number of companions you can have. You can use your Upgrade Certificate(s) to upgrade more than one traveling companion.²

Learn more about the Global or Regional Upgrade Certificate updates.

We are committed to providing our Medallion Members with more flexibility and control over their benefits and travel plans, and we look forward to welcoming you onboard again soon.

¹The operating-carrier for a flight indicates which airline flies the plane. A Delta-operated flight means the flight will be on a Delta aircraft.

²Companions of the Certificate holder must be traveling on the same or linked reservation as the Certificate holder. Each companion will require their own Certificate to be upgraded, but there is no limit on the number of companions the Certificate holder can have.

Last year, we extended your 2020 Medallion Status through januari 31, 2022 to ensure your benefits are available when you are ready to travel again. Due to the impacts of the pandemic, if you received this Status extension and did not earn 2021 Medallion Status through qualifying flight and spend activity, we won’t be sending a new Medallion Welcome Kit or set of bag tags.

Rest assured, you can continue to use your 2020 bag tags as no design or material changes are being made to Medallion bag tags this year, and the tags you already have on hand remain the latest and greatest. As always, you can still access your 2021 digital membership card at any time in the Fly Delta app.

Those that earned 2021 Medallion Status through the required flight and spend activity were sent Welcome Kits upon earning that Status. Additionally, all Members that earn 2022 Medallion Status through the published requirements throughout 2021 will receive a Welcome Kit upon earning, as you normally would.

We thank you for understanding and for your continued loyalty. We look forward to welcoming you onboard soon.

2020 Diamond and Platinum Medallion Members must select their 2020 Choice Benefits by januari 31, 2021. While all 2020 Medallion Status was extended through januari 31, 2022, all 2020 Choice Benefits selections will expire at the end of the 2020 Medallion Year – on januari 31, 2021.  

Through the Status extension, Diamond and Platinum Medallion Members can select new 2021 Choice Benefits beginning februari 1, 2021.

Choice Benefits allow our most loyal Members to experience the Medallion difference by customizing their benefits to best fit their travel needs. Choice Benefit options include:

• Global and/or Regional Upgrade Certificates
• Bonus miles for yourself, another SkyMiles Member, or a SkyWish charity of your choice
• $200 Delta travel voucher or $200 Tiffany & Co. gift card
• Gifting Medallion Status
• Delta Sky Club® Membership options (Diamond Medallion Members only)

Please note, while Gifted Medallion Status selected as a 2020 Choice Benefit would normally expire at the end of the Medallion Year – on januari 31, 2021 – the policy works different this year due to the 2020 Medallion Status Extension. Any gifted Gold or Silver Medallion Status selected as a 2020 Choice Benefit will expire januari 31, 2022.  

As a reminder, all Delta Sky Club Membership options are valid only through januari 31, 2021.

Select Your 2020 Choice Benefits

We know that recognizing Delta employees who go above and beyond is important to you, and we are grateful for your thoughtfulness. While we have paused the inclusion of Job Well Done certificates in Diamond and Platinum Medallion Welcome Kits, your positive feedback still means everything to our employees. Please share your stories about employees who have made your journey great at MedallionThanks@delta.com.  

And existing Job Well Done certificates don’t expire, so please continue to give them to exceptional employees you encounter along your travel.

We appreciate your commitment to recognizing our outstanding team.  

Beginning on augustus 7, 2020, Medallion Members can expect to enjoy reciprocal elite benefits when flying on Delta’s newest Core Global Airline Partner, LATAM.

When traveling on LATAM, you will experience the below elevated benefits, depending on your Tier: 

• Seat Selection Fee Waiver¹, Preferred Seats, Priority Check-In², Extra Baggage Allowance³, Priority Baggage Handling, Priority Security Check (TSA), Priority Boarding and Lounge Access⁴.

See a comprehensive list of LATAM reciprocal elite benefits here.

Nothing is more important to Delta and our partner airlines across the globe than the health of our customers and employees. Learn more about what to expect when traveling with our partners or learn more about our new partnership with LATAM.

¹Medallion Member’s LATAM Seat Selection fee, opens in a new window will be waived for regular seat assignment.
²Delta Diamond and Platinum Medallion Members will have access to the priority check-in line at airports where an exclusive LATAM check-in counter for Black & Black Signature members is available (BOG, GRU, LIM, MIA, SCL).
³An additional piece of luggage over the standard baggage allowance, opens in a new window on fare/route booked.
⁴Diamond, Platinum and Gold Medallion Members can have one additional guest per ticket. View LATAM’s VIP Lounge locations here., opens in a new window

On juni 10, we will be reinstating advanced, automatic Medallion® Complimentary Upgrades for Delta One® (within the U.S. 50), First Class and Delta Comfort+®, which were previously temporarily being managed at the gate.

Medallion Members will be cleared for Complimentary Upgrades based on their designated clearance window in priority order  based on availability and other measures – like blocking middle seats and capping seats in every cabin  – we have implemented to make space for safer travel onboard to ensure the safety of our customers and employees.

Now more than ever, we appreciate your loyalty and for continuing to trust us with your travel. Know that our commitment remains to keeping you, and our crew, safe.

Learn more about how Delta is making space onboard .

As a Medallion® Member, your health and safety are our highest priority. That is why we are temporarily pausing automatic, advance Medallion Complimentary Upgrades beginning Monday, april 13th through juni 30 2020. During this time, Complimentary Upgrades will still be processed at the gate in priority order. That way, gate agents can determine how to best seat customers while considering social distancing and aircraft weight and balance restrictions.

Additionally, our boarding process has been temporarily modified and you will be invited to board by row, starting from the rear of the aircraft forward. If you are seated in Delta One® or First Class or you are a Diamond Medallion Member, you are welcome to board at any point during the temporary boarding process change.  

Here’s important things to know about these temporary changes:

• Both of these temporary changes are currently planned to run until June 30, 2020. At that time, we’ll evaluate if an extension is needed based on the current environment.
• This applies to Complimentary Upgrades to Delta Comfort+, First Class, and US domestic Delta One. As a reminder, there are no Complimentary Upgrades to Delta Premium Select or international Delta One.
• Medallion Members will also not be able to select Complimentary Upgrades themselves in the seat map. Upgrades will only be processed by gate agents prior to boarding based on availability and the temporary changes we have implemented to make space for safer travel. 
• While the temporary Complementary Upgrade policy is active, Diamond and Platinum Medallion Members booking flights that depart after juni 30, 2020 will not have the ability to immediately upgrade into Delta Comfort+ shortly after booking. Once the social distancing policy has ended and automatic Complimentary Upgrades are reinstated, all Members that were eligible for immediate Delta Comfort+ Complimentary Upgrades for future flights will be cleared in priority order, subject to availability.  
• The temporary Complimentary Upgrade change does not impact Upgrade Certificates. Global and Regional Upgrade Certificates, available to Medallion Members through Choice Benefits, will still be processed as they normally are. Waitlisted Global and Regional Upgrade Certificates will still be cleared at a higher priority than Complimentary Upgrades at the gate. View more on the clearance process for Upgrade Certificates here, opens in a new window.
• Nothing is changing with the Preferred Seats policy at this time. Preferred Seats may still be selected by Medallion Members at booking, subject to availability.

Now more than ever, we appreciate your loyalty and for continuing to trust us with your travel. Thank you for your understanding, and know that our commitment remains to keeping you, and our crew, safe.

2019 Rollover Medallion Qualification Miles (MQMs) will begin posting on januari 6, 2020 and will be complete by approximately januari 10th. For any questions or concerns around your 2019 Rollover MQMs, please reach out to your designated Medallion phone line.

Learn more about Rollover MQMs, opens in a new window.

You asked, and we listened. As a Medallion Member opted in^{1, Go to footer note} to Delta Comfort+ Complimentary Upgrades, you can now select your Delta Comfort+ Seat Preferences on delta.com or the Fly Delta app for an upcoming flight.

If you are traveling by yourself and you haven’t already been cleared to Delta Comfort+ in your designated clearance window², here’s how to select your Delta Comfort+ Complimentary Upgrade Seat Preferences on an upcoming flight:

1. Find your reservation in My Trips at delta.com or in the Fly Delta app (make sure you’ve downloaded the latest version of the Fly Delta app).
2. Request a Delta Comfort+ Upgrade and check the “Upgrade Preferences” box.
3. Then, check both boxes for “Request upgrade” and “Only upgrade if my Seat Preferences are available.”
4. Select your Preferences: aisle, middle or window.
5. If you have multiple segments in your trip, click “Apply to All Segments of the Trip" to save your Seat Preferences for each segment.
6. Confirm your Seat Preferences. Once your Preferences are set, you will be upgraded to Delta Comfort+ for your upcoming flight if your selected Seat Preferences are available. ^{3, Go to footer note}

For now, the new Seat Preferences are only available when you are traveling alone on a Delta-operated flight (a flight on a Delta aircraft). In addition, Seat Preferences cannot be updated or changed once checked-in for a flight.

Be on the lookout for future updates as we are continuously working on improvements to create a better upgrade experience for our Medallion Members! 

1. If you’ve never set Upgrade Preferences in your SkyMiles profile before, your settings default to being opted out of automatic upgrades to Delta Comfort+, so make sure you are opted in to enjoy Complimentary Upgrades. Selecting your Delta Comfort+ Seat Preferences won’t change your global settings, and you’ll need to select your Delta Comfort+ Preferences every time you fly.
2. If your upgrade doesn’t clear right away once you are within your designated upgrade clearance window but seats are showing as available in the seat map, you can self-select your upgrade by visiting the seat map and choosing an open seat.
3. While our gate agents do their best to take set Seat Preferences into consideration, in some cases, manual upgrades made by a Delta gate agent may override Seat Preferences within 3 hours prior to the Member’s flight departure.

Upgrade Certificates, which are available exclusively for Diamond and Platinum Medallion Members as a Choice Benefit, may now be used to upgrade on flights that are booked as a part of a Delta Vacations® package.

Go beyond the flight with Delta Vacations and create your ideal getaway including flight, hotel, car rental and more to over 300 destinations. Plus, you can take advantage of an exclusive offer for Medallion Members and save up to $300 on your next booking.

Learn more about using Upgrade Certificates with Delta Vacations.

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Effective september 16, 2019, Diamond Medallion Members can now use a Global Upgrade Certificate to upgrade into First Class on Delta-marketed¹, Korean Air-operated flights if the original ticket purchased was in Korean Air’s Prestige Class, opens in a new window (J fare class).  

This new feature is in addition to Diamond Medallion Members’ current ability to use a Global Upgrade Certificate to upgrade into Korean Air’s Prestige Class if the original ticket purchased was in Korean Air’s Economy Class, opens in a new window (Y, B and M fare class).* 

Medallion Members must contact Delta reservations directly to apply Upgrade Certificates and Certificates on Korean Air must be confirmed at least 24 hours prior to departure. Certificates cannot be used to waitlist for a Korean Air flight and upgrades are subject to availability.

1 How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

• The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and KE238 is marketed by Korean Air.
• Delta-ticketed flights feature ticket numbers that begin with 006. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers. For example, Korean Air-ticketed flights feature ticket numbers that begin with 180.
• The operating carrier for a flight indicates which airline flies the plane. For example, a Korean Air-operated flight means the flight will be on a Korean Air aircraft.

*Please note if you purchase an Economy Class ticket, you will not be able to use two Global Upgrade Certificates to be upgraded into First Class and a Korean Air Prestige Class ticket must be purchased in order to use a Global Upgrade Certificate into Korean Air’s First Class.

Beginning mei 21, 2019, Silver Medallion Members are now eligible to receive Priority Check-In and Priority Boarding when traveling on all Virgin Atlantic-operated* flights. These benefits will allow Silver Medallion Members to check in at the Virgin Atlantic Premium Economy check-in desks and board with Priority Boarding on Virgin Atlantic flights.

As a reminder, as of november 2018, Silver Medallion Members also receive a free checked bag when traveling on all Virgin Atlantic-operated flights. This benefit includes a waived fee for one extra bag over the standard allowance on Virgin Atlantic-operated flights, regardless of the cabin booked.

Learn more about Medallion Benefits on our partner airlines.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, a Virgin Atlantic-operated flight means the flight will be on a Virgin Atlantic aircraft.

Effective februari 21, 2019, Global Entry vouchers will no longer be offered as a Choice Benefit option for Diamond and Platinum Medallion^® Members.

Diamond Medallion Members may continue to select three of the following Choice Benefit options:

• Global and Regional Upgrade Certificates
• Delta Sky Club® Membership
• 25.000 Bonus miles
• Reisvoucher voor $ 200
• $200 Tiffany & Co. Gift Card
• Gift Gold Medallion Status

Platinum Medallion Members may continue to selection one of the following Choice Benefit options:

• Regional Upgrade Certificates
• 20.000 Bonus miles
• Reisvoucher voor $ 200
• $200 Tiffany & Co. Gift Card
• Gift Silver Medallion Status

Learn more about Choice Benefits.

With the kick-off of the 2019 Medallion Year, we’ve made some exciting changes to welcome kits:

• Based on Member feedback about materials, Diamond Medallion bag tags will be made of a premium metal and luggage connector loops will be made out of a more durable rubber.
• Members who reach Million Miler Status will now receive additional premium bag tags featuring your highest-achieved Million Miler level. With this change, Million Miler Status will no longer be included on Medallion bag tags.
• We’ve gone digital! With your membership card at your fingertips 24/7 in the Fly Delta app, Diamond and Platinum welcome kits will no longer include a physical membership card. In addition to the Fly Delta app, you can also print a card from My SkyMiles at delta.com anytime.

And coming soon:

• Members who reach Gold or Silver Medallion Status for the 2020 Medallion Year (earned between januari 1, 2019 and december 31, 2019) will receive bag tags so you can show off your Medallion Status with pride.

When you re-qualify for your Medallion Tier, or reach a higher Tier, you can expect to receive a welcome kit in the mail within a few weeks, so make sure your delivery address is up to date now. To make changes to your mailing address, visit My Profile.

These bag tags help celebrate just how far you’ve come. We’ll keep doing everything possible so that you experience the Medallion difference every time you travel.

Our Medallion Members see the world like nobody else, so we’re excited to introduce our inaugural Milestone Awards that recognize Medallion Members’ extraordinary travels. See what it took for this year’s winners to achieve their milestones and get inspired to reach milestones of your own in 2019 at DeltaMilestones.com

Beginning this January, boarding groups for Delta flights worldwide will be renamed to reflect the fare purchased. Medallion Members will continue to board in the same groups they do today and will see the new group names reflected on their boarding passes and at the gate.

• Diamond Medallion Members will receive highest priority boarding in Delta One^®/ First Class & Diamond, formerly "Premium"
• Platinum and Gold Medallion Members will still board with Sky Priority^®
• Silver Medallion Members will still board with Priority Boarding in Main Cabin 1, formerly Zone 1

Delta Comfort+^® will now be its own boarding group and will board before Sky Priority. This means that Platinum and Gold Medallion Members seated in the Main Cabin will now board after Delta Comfort+. Medallion Members will continue to receive Unlimited Complimentary Upgrades as a benefit, so if they purchase a Main Cabin fare and are upgraded to different cabin or purchase an upgraded fare, they will board accordingly with that zone.

2018 Diamond and Platinum Medallion Members must select their 2018 Choice Benefits by januari 31, 2019. Choice Benefits allow our most loyal Members to experience the Medallion difference by customizing their benefits to best fit their travel needs. Choice Benefit options include:

• Global and/or Regional Upgrade Certificates
• Bonus miles for yourself, another SkyMiles Member, or a SkyWish charity of your choice
• $200 Delta travel voucher or $200 Tiffany & Co. gift card
• Global Entry application voucher
• Delta Sky Club® Membership options (Diamond Medallion Members only)
• Gifting Medallion Status

As a reminder, Delta Sky Club Membership and gifted Medallion Status are valid only through januari 31, 2019.

Select Your Choice Benefits

Due to technology updates that will temporarily impact specific Delta aircraft, Medallion Members that book a Main Cabin ticket on the below routes will need to manually select their Complimentary Upgrade to Delta Comfort+ (if available) in the seat map during their normal clearance window.

Medallion Members flying on routes to or from:

• ATL-NRT, MSP-HND, ATL-CDG & MSP-CDG beginning maart 1, 2019
• MSP-ICN beginning april 1, 2019
• LAX-SYD beginning april 5, 2019
• CDG-LAX beginning mei 24, 2019 (LAX-CDG beginning mei 25, 2019)

This temporary change will not impact Complimentary Upgrade availability; Complimentary Upgrades to Delta Comfort+ for these flights are expected to once again be automatic in 2019.

2018 Rollover Medallion Qualification Miles (MQMs) will begin posting on januari 7, 2019. Please allow 1-2 weeks for Rollover MQMs to post to your SkyMiles account. Learn more about Rollover MQMs.

Starting today, Medallion Members who have already purchased a ticket on a Delta-marketed, Aeromexico-operated flight will be able to select their complimentary preferred seats on delta.com or in the Fly Delta app and no longer need to call Aeromexico to receive the seats for free. Preferred seats on Aeromexico include window or aisle main cabin seats closer to the front of the plane and all exit rows. Don’t forget, as a Medallion Member you are also eligible for Complimentary Upgrades on Aeromexico-operated flights, giving you different ways to enjoy comfortable seats during your trips with Aeromexico.

Reminder: a Delta-marketed, Aeromexico-operated flight means that the flight will have “DL” as the airline code in the flight number (for example DL2368) but will be on an Aeromexico aircraft.

Starting november 15, 2018, Silver Medallion Members are now eligible to receive a free checked bag when traveling on all Virgin Atlantic-operated* flights. This benefit includes a waived fee for one extra bag over the standard allowance on Virgin Atlantic-operated flights, regardless of the cabin you’re traveling in.

Learn more about Medallion Benefits on our partner airlines.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, a Virgin Atlantic-operated flight means the flight will be on a Virgin Atlantic aircraft.

As a Medallion Member, you spend a lot of time with Delta employees, and we want to recognize the employees that go above and beyond to make your travel experience exceptional.

Email your stories to MedallionThanks@delta.com with as much detail as possible so we can identify the employee who helped make your day. If you know their name that is really helpful, but also who were they? A gate agent at the JFK airport? A flight attendant on your trip from LAX to ATL? A phone representative? The more information you can share, the better.

If you have stories from the past, we’re eager to hear those too. Please send us any of the details you can remember.

Besides helping recognize employees, some of the best stories might be featured in Delta marketing! Before anything you’ve shared with us is made public, we’ll be sure to contact you via email for your permission.

And so you’re aware, MedallionThanks@delta.com is not being monitored for customer servicing issues. Please share those at delta.com/comment to ensure issues can be addressed as quickly as possible.

Share your story

There are now more ways to use more your miles than ever before when you shop in the all-new SkyMiles Marketplace. Medallion Members and Delta SkyMiles® Credit Card Members can redeem their miles toward a wider variety of merchandise, gift cards, hotel stays, car rentals, in addition to the new option to book activities and cruises.

Check out the new SkyMiles Marketplace, which is now mobile-friendly—making it easy to shop on-the-go.

As a Medallion Member, you can now receive Complimentary Upgrades before your departure date on Aeromexico-operated* flights, similar to how Complimentary Upgrades work on Delta flights today. And, your friend or family member can get upgraded too, with one travel companion now being eligible for upgrades.

Learn everything there is to know about Complimentary Upgrades with Aeromexico.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, an Aeromexico-operated flight means the flight will be on Aeromexico aircraft.

Medallion Members now have even more ways to be upgraded. As of april 1, 2018, Members can receive day-of-departure Complimentary Upgrades to Delta One^® on all flights within the U.S. 50 – including flights to Hawaii.

As a reminder, Medallion Members will be eligible for Complimentary Upgrades to:

• Delta One within the U.S. 50 – clearing on the day of departure following the same clearance priority hierarchy as First Class Upgrades, subject to availability
• First Class – clearing based on the Medallion clearance windows, subject to availability
• Delta Comfort+ – clearing based on the Medallion clearance windows, subject to availability

Additionally, Regional Upgrade Certificates (a Delta-exclusive Choice Benefit option available to Diamond and Platinum Medallion Members) may be used on any flight that is eligible for Complimentary Upgrades, including all flights with First Class or the domestic Delta One experience.

Visit Medallion Upgrades to learn more.

2017 was an amazing year for Medallion Members. Take a look at the 2017 Medallion life, opens in a new window, and we look forward to seeing what our Members accomplish in 2018.

Starting januari 22, 2018, Upgrade Certificates, which are available exclusively for Diamond and Platinum Medallion Members as a Choice Benefit, may now be used to upgrade on Pay with Miles tickets and SkyMiles Companion Certificates in addition to regular retail tickets.

Additionally, Certificate owners can now use an Upgrade Certificate on a companion without having to use one for themselves. So when two SkyMiles Members (one of which has Upgrade Certificates in their account) are traveling together on the same flight—whether in the same reservation or a linked reservation—an Upgrade Certificate can now be used for just one Member*. For example:

• Previously, if a Member was flying to Europe for business in Delta One, and had a companion traveling on the same flight, he/she would not have been able to use an Upgrade Certificate to upgrade the companion to Delta One.
• Now, in the same scenario, the Member will be able to use one Upgrade Certificate to upgrade his/her companion to Delta One as long as the companion is a SkyMiles Member.

Visit Upgrade Certificates to learn more.

* When upgrading on SkyMiles Companion Certificates, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin.

2017 Diamond and Platinum Medallion Members must select their 2017 Choice Benefits by januari 31, 2018. Choice Benefits allow our most loyal Members to customize their benefits to best fit their travel needs. Benefits include:

• Global and/or Regional Upgrade Certificates, opens in a new window
  
• Delta Sky Club^® Membership options (Diamond Medallion Members only)
• Gifting Medallion Status
• Bonus miles for yourself, another SkyMiles Member, or a SkyWish charity of your choice
• $200 Delta travel voucher or $200 Tiffany & Co. gift card
• Global Entry application voucher
  

As a reminder, 2018 Diamond Medallion Members now have three Choice Benefits instead of two, and complimentary Delta Sky Club Membership must be selected via Choice Benefits. Additionally, Diamond Medallion Members who have complimentary Delta Sky Club access via an eligible credit card have the new option to select a Delta Sky Club Guest Pass to receive unlimited Delta Sky Club access for up to two guests per visit when traveling with the Card Member.

Select Your Choice Benefits

2017 Rollover Medallion Qualification Miles (MQMs) will begin posting the week of januari 08^th, 2018. Please allow 1-2 weeks for Rollover MQMs to post to your SkyMiles account. Learn more, opens in a new window about Rollover MQMs.