Blinde, slechtziende, dove of hardhorende reizigers
We’re here to provide assistance if you have a sensory disability, such as being Hard of Hearing, Deaf, have Low Vision, are Blind or have a Speech or Communication Disability. We offer accessibility services for your travel day, including assistance communicating, checking in, boarding, deplaning or while connecting to another flight.
Blind or Low Vision
Although you are never required to self-disclose your disability, we’re here to assist if you’d like assistance boarding, deplaning or making a connecting flight. Use your judgment to make a disclosure that would be helpful for your travel needs.
For sighted assistance, fill out the Accessibility Service Request form in My Trips after you have made your reservation. Though not required, we request that customers to notify us if they are traveling with a service animal.
Doof of slechthorend
Op uw verzoek is ons personeel beschikbaar om u te helpen bij het instappen, uitstappen en aansluitende vluchten. Contact us Online via our Accessibility Service Request form in My Trips after you have made your reservation, or by calling us at our accessibility assistance line 404-209-3434 (dial 711 to access the FCC’s Telecommunications Relay Service). Deze service is 24 uur per dag, 7 dagen per week beschikbaar.