See Overview


Sensory Disabilities

Aanvullende bronnen

At the Airport & On the Plane

Find more information about accessibility and onboard individual safety screenings, accessible flight and gate information, mobility assistance throughout your trip, or making arrangements for extra seat space or a seatbelt extension.

Traveling with a Medical Condition

Review the requirements for traveling with a medical condition or infection, the requirements for traveling and see how to notify Delta associates of your condition ahead of your travel.

Traveling with a Personal Care Attendant

If you or a travel companion needs a personal care attendant to assist you to the gate or during your flight, read about making arrangements.

Veelgestelde vragen

It's best to make your request when you book your ticket on delta.com, the Fly Delta app or through Reservations. The more information you can provide our representatives when making your travel plans, the more prepared we can be to assist you. Our representatives will answer questions, discuss your specific needs and alert you to notifications and procedures.

Visit My Trips or call 800-221-1212 or Contact Us.

Generally, wheelchair service includes assistance with a push chair. An associate will most-often push the chair through the airport to your departing gate and provide additional assistance when needed. Wheelchair services can be prearranged and will provide transportation to connecting flights and other parts of the airport.

Electric cart service is available only at select airports. Electric carts will provide a ride on a small electric card to or from your gate. Electric carts cannot take passengers to different concourses or terminals. Also, electric carts generally make stops at the gates as needed.

We have specially trained Complaint Resolution Officials, or CROs, in every airport to meet the needs and concerns of our passengers with disabilities. These employees are responsible for ensuring that disabilities policies and procedures are properly implemented. To locate these officials, ask any of our representatives at the airport.

We want to hear from you. If you have comments or suggestions on how we can better serve you, call us at 800-221-1212, contact us online or by mail at Delta Air Lines, P.O. Box 20980, Atlanta, Georgia 30320-2980